Front Desk Assistant

Description

Job Summary: We are seeking a courteous and proactive professional to greet guests, perform check-in/check-out procedures, provide information, and support the team in a welcoming environment. Key Highlights: 1. Greet guests warmly and professionally 2. A welcoming and professional environment 3. Opportunity for career development in the hospitality industry **Responsibilities:** * Greet guests warmly and professionally. * Perform check\-in, check\-out, and in-person, telephone, and WhatsApp customer service. * Provide information about the hotel, its services, and the surrounding area. * Assist with recording guest charges and organizing documents. * Maintain an organized workplace and collaborate with the team. **Requirements:** * Completed high school education; * Availability to work rotating shifts; * Strong communication skills and professional demeanor; * Basic computer literacy; * Prior customer service experience is a plus. **Ideal Candidate Profile:** * Punctuality and strong sense of responsibility; * Friendliness and empathy in customer interactions; * Ability to work effectively in a team; * Proactivity and eagerness to learn. **We Offer:** * A welcoming and professional work environment; * Opportunity for career development in the hospitality industry; * Competitive salary \+ benefits. Employment Type: Full-time CLT Salary: R$1\.563,00 per month Benefits: * Medical insurance * Dental insurance * Fuel allowance * Food basket * Meal voucher * Food allowance * Transportation voucher