Relationship Manager

Description

**Description and Responsibilities:** **Schedule:** Monday to Friday, from 8 a.m. to 5 p.m., with a 1-hour lunch break **Level:** Operational **Employment Type:** Permanent – CLT The Relationship Manager will serve as the fundamental link between cooperative members and the cooperative. Their role is essential to ensuring member satisfaction, growth of the membership base, and the cooperative’s financial sustainability. Responsibilities: * Develop and maintain solid relationships with cooperative members, acting as their primary contact point and facilitator of financial solutions. * Manage a portfolio of cooperative members, conducting continuous follow-up and prospecting new members, identifying opportunities to improve their financial conditions. * Develop strategies to maximize member retention and promote expanded participation in the cooperative’s products and services. * Promote and sell financial products and services, offering customized solutions aligned with members’ needs. * Work toward sales and performance targets, focusing on growing the membership base and diversifying the products used by members. **Requirements:** * Bachelor’s degree in Business Administration, Finance, or related fields. * CPA certification (mandatory for this position). * Excellent communication and negotiation skills, with ability to interact directly with cooperative members. * Aptitude for collaborative work, especially when interacting with different departments within the cooperative. * Ability to identify business opportunities and propose appropriate solutions for cooperative members. * Knowledge of banking products and services, and proven experience managing a client/cooperative member portfolio. **Benefits:** Seniority bonus, Medical assistance, Daycare allowance, Education allowance, Performance bonus, Birthday day off, Profit-sharing program, Life insurance, Meal voucher, Food voucher, Wellhub, wellness platform