Description
Job Summary:
Professional responsible for guest service, nightly financial auditing and operations, using hotel management systems.
Key Highlights:
1. Guest service and reception
2. Nightly financial audit and closing
3. Monitoring of operations and use of hotel systems
* **Guest Service**: Greet guests, process check-in/check-out, manage reservations, provide information about the hotel and local attractions, and resolve complaints courteously.
* **Audit and Finance**: Perform shift financial closing, reconcile cash drawers and payments, verify accuracy of rates and room charges, and prepare audit reports for day shifts.
* **Operations**: Monitor shift-related pending tasks and ensure compliance with operational and safety procedures.
* **Systems**: Use hotel property management systems (PMS) to record transactions and manage guest data.
Benefits: VT + meal on site.
Schedule: 7:00 PM to 7:00 AM.
Shift Pattern: 12 hours on, 36 hours off.
Employment Type: Full-time CLT
Compensation: R$2,200.00 per month
Benefits:
* Transportation allowance
Work Location: On-site