Description
Job Summary:
Supervise teams and outsourced service operations, ensuring quality standards, productivity, and safety to achieve customer satisfaction.
Key Highlights:
1. Team and outsourced service operations management
2. Main point of contact between company and client, ensuring satisfaction
3. Proposing continuous improvements to operational processes
Job Description:
**Job Description:**
We are seeking a **Facilities Supervisor** to manage teams and outsourced service operations, including cleaning, security, building maintenance, landscaping, and administrative support. This professional will be responsible for ensuring compliance with quality, productivity, and safety standards at the client's site.
**Responsibilities:**
* Supervise operational team activities across serviced sites;
* Ensure adherence to cleaning, maintenance, and other service schedules and procedures;
* Manage timekeeping, shift scheduling, vacations, and team performance;
* Conduct technical visits, prepare reports, and monitor performance indicators (KPIs);
* Serve as the main point of contact between the company and the client, ensuring satisfaction and issue resolution;
* Monitor usage of materials, equipment, and personal protective equipment (PPE);
* Propose improvements to operational processes.
**Requirements:**
**\* Must have easy access from Recreio dos Bandeirantes;**
* Prior experience as a facilities supervisor or in similar areas (cleaning, maintenance, security);
* Team management skills;
* Strong communication skills and professional demeanor;
* Intermediate Excel proficiency;
* Completed undergraduate degree is a plus;
* Driver's license category B.
Employment type: Full-time, permanent CLT contract.
Benefits:
* Meal allowance
* Food voucher
* Transportation voucher
Working hours: 8 AM to 6 PM
* 5x2 schedule, Monday through Friday
Selection questions:
* Do you have experience supervising facilities?
* Do you have experience leading teams?
Compensation: R$4,000.00 per month
Benefits:
* Dental insurance
* Company-provided mobile phone
* Food voucher
* Transportation voucher
Work location: On-site