Description
Job Summary:
Customer Service Representative responsible for customer service, product organization, and team support in a dynamic environment.
Key Highlights:
1. Focus on courteous and efficient customer service
2. Opportunity to develop strong communication skills and proactivity
3. Prior experience in bakeries, cafeterias, or restaurants is valued
**Position: Customer Service Representative**
**Job Description / Responsibilities:**
* Provide courteous and efficient customer service;
* Greet customers, present products, and address inquiries;
* Process orders and operate the cash register (when required);
* Organize and restock products at the counter/display case;
* Maintain a clean and organized workplace;
* Support the team with general store tasks;
* Ensure a positive customer experience.
**Preferred Education and Experience:**
* Familiarity with food delivery apps
* Prior experience in customer-facing roles is a plus;
* Experience in bakeries, cafeterias, or restaurants is a plus.
**Behavioral Traits:**
* Strong communication skills and friendliness;
* Agility and proactivity;
* Organization and accountability;
* Ability to collaborate effectively in a team;
* Commitment to punctuality and task completion.
**Additional Information:**
* Employment type: CLT (Consolidation of Labor Laws);
* Schedule: 6 days on, 1 day off per week, plus 1 Sunday off per month;
* Working hours: Afternoon/night shift, 1:00 PM to 9:20 PM;
* Location: Barra da Tijuca, Barra Prime
Job Type: Full-time CLT
Compensation: R$1\.816,00 per month
Benefits:
* Meal allowance
* Transportation allowance
Work Location: On-site