**What we expect from you:** * High school diploma completed. * Experience in receiving, checking, picking and moving goods. * Experience with SAP system will be considered a differentiator. * Desired ability in managing priorities. * Capacity for learning, practice and constant respect for company procedures, standards and rules. * Availability to work on weekends and holidays. * Customer satisfaction orientation. **What is the day-to-day of a Logistics Operator:** * RECEIVING GOODS: + Performs quantitative and qualitative reception of commercial and non-commercial goods (equipment, office supplies, etc.), verifying and identifying general condition, supplier, measurement, reference, shade, expiration date, etc. + Prepares physical space and necessary equipment for proper receiving, avoiding loss of productivity during inspection. + Records on the inspection report all information related to received goods (quantities, apparent condition, expiration dates, etc.), ensuring quality and preventing losses. + Stores goods in the correct warehouse location by reading the receiving form, helping speed up future order preparation for pickup or delivery. + Labels products missing or defective barcodes and applies security tags to theft-sensitive products, ensuring goods delivered to stores are available for sale. + Sorts goods according to flow types, distinguishing between store and warehouse goods. + Releases goods for storage in Store or Warehouse, contacting the Replenishment or Storage team to perform storage (Cautela). + Conducts anti-theft actions through rigorous qualitative and quantitative checks on received goods, ensuring good vehicle flow in the Receiving Yard and proper handling of handling equipment (pallet jacks, "cages", etc.). + Keeps equipment, tools and PPE (Personal Protective Equipment) organized. + Performs safe stacking of pallets to avoid damage to property and people. + Maintains the receiving area clean and organized, helping prevent theft and workplace accidents. + Receives markdown items validated by the Store, performing qualitative and quantitative checks and placing marked items in the disposal area. + Receives returns to suppliers, validated by the Store, performing quali-quantitative checks and scheduling pickups. + Receives shipments for Technical Support, performing qualitative and quantitative checks and scheduling pickups. * PICKUP AND HOME DELIVERY: + Carries out RSS (reserve on stock) picking, identifying products and informing the commercial department about the picking. + Organizes goods placement, physically reserving space and managing rotating inventory based on the RSS product list. + Delivers goods to customers quickly and courteously, loading them into the customer's vehicle. + Picks and checks goods, verifying all items listed on the issued order, making them available for customer pickup at the goods collection area or for carrier (home delivery). * REPLENISHMENT: + Restocks products appropriately on the platform. * INVENTORY MANAGEMENT: + Stores and ensures quality and reliability of inventory. + Checks daily orders generated by the sales department, analyzes required data consistency in orders (addresses, phone numbers, delivery date, reference, availability, etc.), organizes chronological order picking and releases them for invoicing. + Provides telephone support informing customers about delivery times. + Informs the Logistics Supervisor about any issues involving the picking team, operations and products. + Assists the Logistics Supervisor in the smooth execution of warehouse addressing (set-up, rotating inventories, etc.). + Performs daily processing of canceled RSS orders. + Registers incidents regarding goods marked as markdown during goods picking. + Maintains good relationship and acts as contact point with third-party carriers. + Together with the SAC team, performs preventive work on potential goods issues. + Reports to the Logistics Supervisor and/or Logistics Manager any incidents involving goods problems. + Acts as reference point for the Goods Pickup Counter service. + Is responsible for their work equipment. + Respects safety regulations. Apply for this position and become part of our journey! We wish you good luck in your process! Don't forget to visit a store and learn more about what it's like to be part of our team, seeing firsthand the people who deliver the best experiences to our customers. We encourage diversity and inclusion, therefore all positions are open to People with Disabilities (PcD). \#WeBuildCareers