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Customer Service Call Center in Itaguai

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Customer Service Call Center

Itaguai

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Location:Itaguai

Category:Customer Service Call Center

Human Resources Department Assistant64879932708866120

Human Resources Department Assistant

A consulting, recruitment, and selection company is seeking a Human Resources Department Assistant in Duque de Caxias. A national HR solutions company focused on recruitment and selection across all levels and sectors, operating in several Brazilian states through partnerships. **Responsibilities:** Client and employee support, providing assistance regarding labor legislation. Preparation, verification, and analysis of payroll. Processing onboarding, termination, vacation, and other personnel record updates. Requesting, monitoring, and managing benefits (transportation allowance, medical assistance, life insurance, among others). Managing social security leaves. Submitting, maintaining, and updating information in eSocial, SEFIP, and DCTFWeb systems. Monitoring and implementing collective bargaining agreements and conventions, including salary adjustments. Overseeing occupational health and safety (OHS) routines. Handling labor inspections and audits. Maintaining and updating employee records. Organizing and controlling departmental files and documents. Conducting contract termination homologations. Supporting general personnel administration activities. Position based in Duque de Caxias / RJ. Previous experience as a Human Resources Assistant, HR Assistant, Personnel Analyst, or Personnel Coordinator may indicate familiarity with some of the responsibilities associated with this position. **Desired Qualifications:** **Education:** Currently pursuing a bachelor’s degree **Experience:** Relevant experience required **Compensation and Benefits:** * Salary: 2,000.00 * Meal Allowance * Transportation Allowance **Additional Information:** * Employment Type: Permanent – On-site * Schedule: Full-time * Working Hours: Monday to Friday, from 08:00 to 17:00.

R. Capineira, 642 - Centro, Duque de Caxias - RJ, 25020-140, Brazil

HR Payroll Analyst64860422248449121

HR Payroll Analyst

An accounting office is seeking an HR Payroll Analyst in Duque de Caxias. **Responsibilities:** Handle the full payroll cycle, including terminations, vacation processing, social contribution remittances, and other personnel control activities. Conduct onboarding processes and maintain employee registration records. Monitor Collective Bargaining Agreements (CBAs) with labor unions. Submit mandatory information to eSocial and DCTFWeb. Generate and verify social charges. Provide client support regarding HR Payroll matters. Review and archive labor-related documents. Previous experience as an HR Specialist, HR Coordinator, HR Assistant, or Recruitment and Selection Analyst may indicate alignment with some of the responsibilities of this position. **Desired Qualifications:** **Education:** Completed undergraduate degree **Experience:** Prior experience required **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Cost-of-Living Allowance * Profit-Sharing Program * Meal Voucher * Transportation Voucher * Health Insurance Plan * Education Assistance * Birthday Day Off * Career Development Plan **Additional Information:** * Employment Type: Hybrid — Hybrid work arrangement. * Candidates from São João de Meriti, Belford Roxo, Nilópolis, or Mesquita are also eligible for this position. * Work Schedule: Full-time * Working Hours: Monday to Thursday, 8:00 AM to 6:00 PM; Friday, 8:00 AM to 5:00 PM.

R. Capineira, 642 - Centro, Duque de Caxias - RJ, 25020-140, Brazil

Negotiable Salary

Professional Development Assistant - Nova Iguaçu64860422066435122

Professional Development Assistant - Nova Iguaçu

**Description:** **Job Description:** CIEE Rio is seeking professionals from the education field and related areas who are interested in working with youth apprentice groups, residing in the municipality of Nova Iguaçu or having easy access to it, and available to work Monday through Friday from 8:30 a.m. to 5:30 p.m. Temporary contract for 30 business days. **Responsibilities:** Responsible for conducting sessions with youth apprentices aged 14 to 24, delivering workshops to develop their soft skills, aiming to prepare them for the job market.; Planning workshops according to required competencies and skills; Applying group dynamics to develop and/or identify behavioral and technical competencies; Managing classes both pedagogically and administratively; Updating attendance records, completing registrations, evaluating competencies, and monitoring classes; Organizing and maintaining physical class folders; Communicating with companies employing the youth apprentices via telephone and email. **Requirements:** Completed undergraduate degree in Pedagogy, Psychology, Social Work, Administration, History, Geography, Languages, or related fields.; Preferably residing in Nova Iguaçu.; Availability to work Monday through Friday from 8:30 a.m. to 5:30 p.m.; Prior experience in the education field is an advantage. **Benefits:** Transportation Allowance. 2512190202551698660

R. Otávio Tarquino, 71 - Centro, Nova Iguaçu - RJ, 26210-171, Brazil

Negotiable Salary

HR Payroll Assistant64847473906305123

HR Payroll Assistant

**Responsibilities:** Support HR payroll department routines, with a focus on payroll processing. Perform verification and registration of payroll events (earnings, deductions, benefits, overtime, allowances, etc.). Calculate and verify labor charges and taxes (INSS, FGTS, IRRF, eSocial, DCTFWeb, FGTS Digital). Process employee onboarding, offboarding, vacations, and contract terminations. Issue and verify payment guides and ancillary obligations within legal deadlines. Maintain up-to-date employee records. Provide support to employees in clarifying questions regarding payroll and taxes. Support inspections and audits, when required. **Requirements:** Proven experience in HR payroll departments, particularly in payroll processing and taxation. Knowledge of labor and social security legislation. Experience with eSocial, FGTS Digital, and DCTFWeb. Knowledge of labor charge and benefit calculations. Organizational skills, attention to detail, and responsibility regarding deadlines. Completed high school education (technical or higher education in Administration, Accounting, or related fields is desirable). **Preferred Qualifications:** Experience with payroll systems. Knowledge of collective bargaining agreements. Experience in medium- or large-sized companies. **Desired Profile:** Proactivity and commitment. Strong communication skills and ability to work collaboratively.

R. Capineira, 642 - Centro, Duque de Caxias - RJ, 25020-140, Brazil

Negotiable Salary

Pessoa Courier Motorista Internacional64845648037763124

Pessoa Courier Motorista Internacional

**General job description:** * Provides efficient and safe delivery and pick\-up of packages and documents, while representing the company in a professional manner. * Operates non\-articulated vehicles safely and efficiently, complying with all governmental and corporate procedures. * Accomplishes accurate and timely selection and inspection of assigned packages and the subsequent reporting of stop counts and miss\-sorts. * Seeks additional business from current customers, attempts to gain new business (passes leads to sales department), and informs sales department of significant changes in customer use/competitor’s actions. * Answers customer questions on FedEx feature of service and keeps customers informed about the company and its services. * Ensures that packages conform to FedEx features of service; that proper labeling in provided; and that all paperwork is complete, neat, and accurate. * Determines legality of packages including special requirements for dangerous goods and international shipments and separates packages by service type and destination in accordance with established procedures. * Scans packages according to prescribed procedures and demonstrates proficiency in features of service and equipment. * Ensures customers have adequate supply of FedEx materials for shipping. * Meets aircraft and transports packages as required for sorting operations. * Loads and unloads company vehicles and operates mechanized ramp equipment to load and unload packages. * Cleans, washes, and performs minor maintenance to company vehicles as necessary and maintains neat and clean personal appearance to uphold company’s public image. * May perform other activities as assigned **Minimum Requirements:** **Minimum Education:** * High School diploma/equivalent * Basic English skills preferred **Minimum Experience:** * One (1\) year professional driving experience * Must possess appropriate license for vehicle assigned in accordance with specific country regulations * Good driving record * Must be 21 years old or older **Minimum Required Skills:** * Driver's License Type B or A4 or A2 Vintage. * Ability to lift 70 lbs. (25kgs) and to maneuver packages weighing up to 150 lbs. (68kgs) with appropriate equipment * Good verbal and writing communication skills, human relations, and team player * Must be able to successfully complete Reading, Map Reading, Sorting, and math sections of the Basic Skills Test * Customer orientated with good organizational skills * Problem Solving Skills * Accuracy \& Attention to Detail * Planning \& Organizing Skills * Team Working Skills * Must be able to work variable shifts. FedEx is widely acknowledged as a world\-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies. FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include: * 2020 Fortune’s World Most Admired Companies (14th) * 2019 Fortune’s Best Places to Work (15th) * 2019 Forbes’s One of the “Best Employers for Diversity” * 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th) * 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years * 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible * 2021 FedEx Chile was re\-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions. * 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.

R. Capineira, 642 - Centro, Duque de Caxias - RJ, 25020-140, Brazil

Negotiable Salary

Software QA Technician64845477279746125

Software QA Technician

*Join the dynamic and collaborative team at Katalyst Data Management (KDM)! KDM is seeking an experienced Software Quality Assurance Technician with great problem\-solving skills who is comfortable working with minimal supervision. This is an exciting opportunity to play an integral role in achieving the company’s goals. Qualified candidates will bring a strong knowledge of Software testing, product documentation and customer support.* * **Located in Barra da Tijuca, Brazil** * **Monday through Friday, 8:00 a.m. to 5:00 p.m., (occasional night/weekend hours to support global operations)** * **Full\-Time position** **The Company** Katalyst Data Management (KDM) is the global leader in hosted subsurface data management solutions for the oil and gas industry. From data capture and verification, to data storage and organisation, to marketing data online, our specialised data services cater to large multinational corporations, national governments and small independents. KDM’s web\-based iGlass services and their related controls, including system redundancy, are key differentiators in providing and maintaining high availability, 24/7 access for customers. Innovation and commitment has enabled KDM to provide excellence in both technologies and service qualities. **Key Responsibilities and Accountabilities** Be the guardian of quality that powers innovation. As a Software Quality Assurance Technician, you’ll play a pivotal role in safeguarding the reliability and performance of Katalyst’s software ecosystem. Armed with proven QA methodologies, you’ll rigorously test and validate internal systems to uphold our uncompromising standards. Working hand‑in‑hand with developers and database administrators, you’ll troubleshoot issues, squash bugs, and deliver responsive support to both internal teams and external clients. If you’re passionate about precision, collaboration, and ensuring every release exceeds expectations, this is your opportunity to make an impact. **Key Responsibilities:** * Conduct both manual and automated testing of application builds to ensure functionality, performance, and reliability. * Collaborate with business analysts and developers to design and implement test cases aligned with application specifications. * Support the creation of design documentation, manage configuration settings, and assist with software deployment processes. * Identify, log, and track software defects, working closely with developers and DBAs to ensure timely resolution. * Provide responsive support to internal and external end users, addressing technical issues and inquiries. * Reproduce and document user\-reported issues to aid developers in diagnosing and resolving problems effectively. * Create clear, user\-friendly documentation to guide and support end users. * Develop, maintain, and execute automated test scripts to enhance testing efficiency and coverage. **Skills Required:** * Solid experience in software quality assurance methodologies, processes, and tools. * Proficient in using automated testing tools and developing both manual and automated test scripts. * Exceptional attention to detail with a strong focus on accuracy and precision. * Familiarity with databases, data models, and basic SQL for validation and troubleshooting. * Strong oral and written communication skills, with the ability to convey technical information clearly. * Effective multitasking and prioritization skills in dynamic environments. * Capable of working independently as well as collaboratively within cross\-functional teams. * Highly adaptable and quick to master new software and technologies, thriving in dynamic, fast\-paced environments. * Preferred: Experience with non\-forms application testing (like maps, visualization tools etc.) * Experience with JSON and API testing tools such as Postman. * Preferred: Background in the Oil and Gas Exploration domain. * Preferred: Familiarity with automated testing frameworks like Selenium * English – Intermediate level – capacity to keep oral conversation with native speakers. **Required Education and Experience** * Minimum of 3 years of hands\-on experience in software testing or quality assurance. * Bachelor’s degree in computer science, Information Technology, or a related field; equivalent professional experience may be considered in lieu of formal education. * Knowledge or experience in Oil and Gas Exploration highly valued * Knowledge of PPDM data model highly valued **Supervisory Responsibilities:** This position has no supervisory responsibilities **Position Type and Expected Hours of Work:** This is a full\-time position. As a full\-time position, the Software Quality Assurance Technician is eligible to participate in benefits coverage offered to Katalyst employees based on geographical location. Standard days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional night and weekend hours are expected in support of our global operations. **Travel:** Occasional local travel may be necessary, however, most of the work can be performed from local Katalyst office. If participation in an offsite meeting is requested, all related travel expenses will be covered or reimbursed, in accordance with the company’s policies and local regulations.

Av. das Américas, 1331 - Recreio dos Bandeirantes, Rio de Janeiro - RJ, 22631-000, Brazil

Negotiable Salary

DevOps Engineer64845477001475126

DevOps Engineer

*Join the dynamic and collaborative team at Katalyst Data Management (KDM)! KDM is seeking a Machine Learning Engineer \- OCR with great problem\-solving skills who is comfortable working with minimal supervision. This is an exciting opportunity to play an integral role in achieving the company’s goals. Qualified candidates will bring a strong knowledge of supervised image classification and open\-source technologies to help us address our customer’s needs.* * **Located in Barra da Tijuca, Brazil** * **Monday through Friday, 8:00 a.m. to 5:00 p.m., (occasional extended hours to support deployments or maintain service continuity)** * **Full\-Time position** **The Company** Katalyst Data Management (KDM) is the global leader in hosted subsurface data management solutions for the oil and gas industry. From data capture and verification, to data storage and organisation, to marketing data online, our specialised data services cater to large multinational corporations, national governments and small independents. KDM’s web\-based iGlass services and their related controls, including system redundancy, are key differentiators in providing and maintaining high availability, 24/7 access for customers. Innovation and commitment has enabled KDM to provide excellence in both technologies and service qualities. **Key Responsibilities and Accountabilities** Own the platform, elevate the velocity. The DevOps Engineer is at the center of designing and running our next‑gen hybrid infrastructure, orchestrating application and service migrations to Kubernetes across AWS EKS and on‑prem environments—driving performance, security, and resilience. Partnering closely with Cloud, Infrastructure, and Software Engineering teams, you’ll architect and automate deployments end‑to‑end, lead initiatives that expand our container orchestration, modernize CI/CD pipelines, and standardize provisioning with infrastructure‑as‑code. If you thrive on building scalable platforms that ship faster and safer, this is the role. **Key Responsibilities:** * Design, deploy, and manage Kubernetes clusters across AWS EKS and on\-premises environments. * Lead migration efforts from AWS ECS to EKS and on\-prem Kubernetes platforms. * Develop and maintain Terraform modules for infrastructure provisioning and configuration. * Implement, optimize, and maintain CI/CD pipelines using tools such as GitHub Actions or GitLab CI. * Apply security best practices for containerized applications and Kubernetes cluster configurations. * Collaborate with development teams to define standardized application deployment workflows. * Monitor system performance and reliability, troubleshoot, and resolve complex infrastructure issues. * Contribute to the creation of operational documentation and automate routine tasks to minimize manual intervention. **Knowledge \& Skills Required:** * Extensive hands\-on experience with Kubernetes administration and full cluster lifecycle management. * Proficiency in Terraform for implementing Infrastructure as Code. * Strong background in CI/CD pipeline design and Git\-based workflows. * Deep understanding of Docker and containerized application architectures. * Solid grasp of networking fundamentals, including DNS, routing, load balancing, ingress. * Familiarity with observability tools and stacks such as Prometheus, Grafana, ELK, and Open Telemetry. * Ability to troubleshoot complex distributed systems and deployment environments effectively. * English – Intermediate level – capacity to keep oral conversation with native speakers. **Required Education and Experience:** * Bachelor’s degree in computer science, Engineering, or a related field (or equivalent experience). * 3\+ years of experience in DevOps, Infrastructure Engineering, Site Reliability Engineering, or a similar role. * Proven expertise in managing Kubernetes clusters on a scale, both in cloud and on\-premises environments. * Hands\-on experience implementing Infrastructure\-as\-Code using Terraform. **Supervisory Responsibilities:** This position has no supervisory responsibilities. **Position Type and Expected Hours of Work:** This is a full\-time position. As a full\-time position, the DevOps Engineer is eligible to participate in benefits coverage offered to Katalyst employees based on geographical location. Monday through Friday, 8:00 a.m. to 5:00 p.m., with occasional extended hours to support deployments or maintain service continuity Hybrid work model – three remote days and two on\-site days per week. **Travel:** Minimal travel may be required for on\-premises infrastructure support, implementation, or occasional team collaboration. If participation in an offsite meeting is requested, all related travel expenses will be covered or reimbursed, in accordance with the company’s policies and local regulations.

Av. das Américas, 1331 - Recreio dos Bandeirantes, Rio de Janeiro - RJ, 22631-000, Brazil

Negotiable Salary

Active Telemarketing Agent64845474386435127

Active Telemarketing Agent

Competencies and Skills: Clear and confident communication; conciseness; strong negotiation skills; creativity; good interpersonal relationships; flexibility; analytical ability. EXPERIENCE IN ACTIVE CALL CENTER SERVICE OR SALES EXPERIENCE. Salary: Market-competitive; Job Type: Full-time, Permanent CLT Compensation: R$1,850.00 – R$1,900.00 per month Benefits: * Health insurance * Life insurance * Food allowance * Meal voucher * Transportation allowance Experience: * Call center (Mandatory) Work Location: On-site

R. Ewbank da Câmara, 42 - Madureira, Rio de Janeiro - RJ, 21310-150, Brazil

R$1,850-1,900/month

Junior Relationship Consultant64841974840963128

Junior Relationship Consultant

We are a 24-hour assistance company, with the mission of providing 24/7 assistance services, delivering high-standard, empathetic customer service in the shortest possible time. Our vision is to become the benchmark for excellence in the benefits we offer, and to be recognized by customers, beneficiaries, and partners for the quality, humanization, speed, and technological sophistication of our services. Our core values—respect, responsibility, ethics, honesty, and transparency—are non-negotiable at Flash Assistência. We strive to provide well-being and a high-quality work environment for our employees and partners. **Responsibilities:** * Serve beneficiaries through multiple channels (phone, email, chat, social media, etc.), providing information, clarifying doubts, and recording requests. * Record, track, and resolve customer complaints and issues effectively and empathetically, aiming for satisfaction and loyalty. * Provide support and guidance regarding the company’s services. * Escalate complex requests to the responsible departments, ensuring proper documentation and ongoing communication with the customer until resolution. * Maintain customer service systems and client databases up to date with all interactions and relevant information. * Collaborate with internal teams to identify and implement improvements in customer service processes. * Actively participate in training and development programs to enhance knowledge of products, services, and customer service techniques. * Contribute to building positive, long-lasting relationships with customers. **Requirements:** * Completed high school education. Technical or higher education in Customer Service, Administration, Communications, or related fields is an advantage. * Proven prior experience in customer service (call centers, technical support, or similar roles). * Excellent interpersonal, verbal, and written communication skills—clear, concise, patient, and empathetic. * Ability to handle diverse customer profiles and challenging situations. * Strong active listening and problem-solving skills. * Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), with typing agility and system navigation skills. * Organized, proactive, and detail-oriented. * Ability to work collaboratively and under pressure. Employment type: Permanent CLT contract Salary: R$1,897.13 per month Benefits: * Medical insurance * Dental insurance * Childcare allowance * Corporate partnerships and commercial discounts * Profit-sharing program * Meal voucher * Transportation voucher

Av. Alm. Júlio de Sá Bierrenbach, 65 - 717 - Barra da Tijuca, Rio de Janeiro - RJ, 22775-040, Brazil

E-commerce Assistant64841974519169129

E-commerce Assistant

**Job Opening: E-commerce Assistant (On-site Model)** We are looking for an **E-commerce Assistant** to join our team and support operations across our online channels. If you are organized, detail-oriented, and passionate about the digital environment, this role is for you! **Responsibilities:** * List, update, and manage products on **Mercado Livre, Amazon, and Shopee**; * Manage inventory and orders via **Bling**; * Provide customer service via chat and WhatsApp; * Assist in **creating and optimizing listings**, including descriptions, titles, and photos; * Support the company’s **social media management**; * Assist the department with operational and strategic routines; * Monitor sales performance and contribute improvement suggestions. **Requirements:** * Prior experience with **marketplace platforms** (Mercado Livre, Shopee, Amazon, etc.); * Familiarity with **Bling** (or similar ERP systems); * Strong writing skills and attention to detail for crafting product descriptions; * Organizational skills, proactivity, and ability to collaborate effectively in a team; * Availability for a **hybrid work model** (on-site + remote); * Basic proficiency in **Microsoft Office suite**. **Preferred Qualifications:** * Experience in **product image editing and photography**; * Basic knowledge of Meta Ads, Google Ads, and Product Ads. **Work Model:** * On-site * Working hours: 8:00 AM–5:48 PM, Monday through Friday. * Starting salary: BRL 1,900 * Benefits include transportation allowance, medical and dental insurance. Employment Type: Full-time, CLT (Consolidation of Labor Laws) Benefits: * Medical insurance * Meal voucher * Transportation voucher Experience: * Mercado Livre, Shopee, and Amazon (Mandatory) Employment Type: Full-time, CLT (Consolidation of Labor Laws) Compensation: BRL 1,900.00 per month Benefits: * Medical insurance * Meal voucher * Transportation voucher

Rua Helena Manela, 511 - Barra da Tijuca, Rio de Janeiro - RJ, 22790-655, Brazil

Social Investment Senior Advisor647522814144011210

Social Investment Senior Advisor

Rio de Janeiro, Brazil **Job Family Group:** Corporate Relations **Worker Type:** Regular **Posting Start Date:** December 9, 2025 **Business Unit:** CoS and Corporate Relations **Experience Level:** Experienced Professionals **Job Description:** **What’s the role** You will be a key player in our Societal Impact and Energy Transition program team in Shell Brasil’s Corporate Relations team. One of our objectives is to create a positive presence and legacy in the communities and countries in which we operate and to be a trusted and responsible neighbour. We do this by engaging with our communities, identifying and mitigating the social impacts of our operations, and delivering benefits through social investment. You will be working closely with the Societal Impact and Energy Transition Program Manager and business colleagues in the country, as well as the regional and global Social Performance Centre of Excellence in Shell. **What you’ll be doing** As the Social Investment Senior Advisor, your main priorities will include: * Developing and implementing a robust social investment strategy for Shell in Brazil that is aligned with our business objectives in\-country, Shell’s Group social investment strategy and requirements, and the social context of our communities * Identifying and designing meaningful social investment programmes in line with the strategy * Selecting and managing delivery partners to help us implement our social investment programmes * Driving implementation of the social investment programmes, with clear oversight and regular review of performance against goals and targets * Developing and executing monitoring, evaluation, and learning plans for our social investment programmes, jointly with our delivery partners * Undertaking social baseline and evaluation studies as needed to help inform and continuously improve social investment programmes * Developing and implementing impact\-led communication plans for internal and external stakeholders * Engaging leaders to create a shared vision and internal alignment on Shell Brazil social investment objectives and activities * Representing Shell externally and engaging with a broad range of stakeholders including communities, government, joint venture partners, civil society organisations, among others * Proactively identifying and managing risks to the social investment programmes, and identifying continuous improvement opportunities to ensure the programmes remain externally relevant, impactful, and efficient * Developing and coordinating the disaster response plans for supporting communities where needed * Ensuring compliance with Shell’s business principles, ethics, and compliance standards * Ensuring budget and activity planning and tracking progress, and compliance with Shell’s global reporting requirements for social investment spend and outcomes **What you bring** * Must have legal authorization to work in Brazil on a full\-time basis for anyone other than the current employer. * Bachelor’s degree in a related field * 15\+ years of experience with qualifications relevant to social development * Significant experience and proven track record in designing and delivering social development programmes, in particular related to STEM skills, enterprise development, and livelihood programmes * Experience working with corporates in designing and delivering social programmes with a good understanding of business processes and influencing senior business leaders * Extensive external network in the development sector to help create strong collaborations and partnerships * Experience managing external delivery partners * Experience in developing monitoring, evaluation, and learning frameworks; measuring and reporting impacts * Strategic and critical thinking skills to design and develop new programmes, and the ability to troubleshoot and solve problems * Strong communication (written and verbal), presentation, and facilitation skills; business fluency in English is a minimum requirement * Excellent collaboration, stakeholder influencing, and management skills across organizational boundaries and different levels of seniority, without direct authority * Ability to uphold high\-quality standards, anticipate and manage risks * Excellent project/programme management skills * Solid team leadership skills * Learner Mindset – role model curiosity and reflection, and encourage people to learn from mistakes and successes * Maximise performance – Integrate and collaborate across boundaries to maximise commercial value for the organisation as a whole **What we offer** You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself. * Progress as a person as we work on the energy transition together. * Continuously grow the transferable skills you need to get ahead. * Work at the forefront of technology, trends, and practices. * Collaborate with experienced colleagues with unique expertise. * Achieve your balance in a values\-led culture that encourages you to be the best version of yourself. * Benefit from flexible working hours, and the possibility of remote/mobile working. * Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world. * Take advantage of paid parental leave, including for non\-birthing parents. * Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply. * Grow as you progress through diverse career opportunities in national and international teams. * Gain access to a wide range of training and development programmes. **We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies.****.** **Shell in Brazil** **Who We Are** Shell is a global group of energy and petrochemical companies, employing 103,000 people and with operations in more than 70 countries. We use advanced technologies and take an innovative approach as we seek to help the world build a sustainable energy future. Shell is a customer\-focused organisation, serving more than 1 million commercial and industrial customers, and around 33 million customers daily at more than 47,000 Shell\-branded retail service stations. **Our approach** Shell’s strategy is to deliver more value with less emissions as we work to become a net\-zero emissions business by 2050\. As we navigate the energy transition through the next decade, we will leverage our global footprint, the trust in our brand, and our innovation and technology capabilities to be the energy company that customers and countries choose to be their partner. We are positioning Shell to become the investment case and partner of choice through the energy transition. **Our values** At Shell, we share a set of core values – honesty, integrity and respect for people – which underpin all the work we do. The Shell General Business Principles, Code of Conduct and Ethics and Compliance Manual help everyone at Shell act in line with these values and comply with relevant laws and regulations. * \- **DISCLAIMER:** Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

3GGX+PV Rio de Janeiro, State of Rio de Janeiro, Brazil

Negotiable Salary

Messenger - Union Square647390426177291211

Messenger - Union Square

We are looking for a **Messenger** to work in **Barra da Tijuca – RJ**, providing operational support, ensuring prompt service delivery, and organizing internal and external requests. **Responsibilities:** * Perform external and internal services as required by operations; * Deliver documents, materials, and correspondence; * Provide basic administrative support when necessary; * Ensure efficiency, organization, and excellent service. **Requirements:** * Completed high school education; * Previous experience as a **messenger, office boy, external assistant, or similar roles** (preferred); * Basic knowledge of routes in **Barra da Tijuca and surrounding areas**; * Efficiency, responsibility, and strong communication skills. Employment type: Full-time, CLT permanent contract Salary: R$1,730.00 per month Benefits: * Meal allowance * Transportation allowance

Av. Embaixador Abelardo Bueno, 800 - Barra Olímpica, Rio de Janeiro - RJ, 22775-023, Brazil

Receptive Telemarketing Operator647520624766731212

Receptive Telemarketing Operator

**RECEPTIVE TELEMARKETING OPERATOR** A company in the 24-hour assistance sector is hiring a Receptive Telemarketing Operator for customer service. Profile: \- Enjoy working in customer service \- Prior experience in this field is preferred \- Completed high school education \- Be quick-thinking and empathetic Responsibilities: \- Daily receptive telemarketing \- Provide information \- Resolve inquiries \- Focus on customer service \- Teamwork Employment type: Full-time CLT contract Compensation: R$1,518.00 per month Benefits: * Medical insurance * Dental insurance * Childcare allowance * Profit-sharing program * Meal voucher * Transportation voucher Experience: * Telemarketing (Preferred)

Estr. Cel. Pedro Corrêa, 901 - Barra Olímpica, Rio de Janeiro - RJ, 22775-090, Brazil

Climate and Carbon P&A Advisor647522813977611213

Climate and Carbon P&A Advisor

Rio de Janeiro, Brazil **Job Family Group:** Corporate Relations **Worker Type:** Regular **Posting Start Date:** December 9, 2025 **Business Unit:** CoS and Corporate Relations **Experience Level:** Experienced Professionals **Job Description:** **What’s the role** You will be a key player in our Societal Impact and Energy Transition program team in Shell Brasil’s Corporate Relations team. One of our objectives is to shape Shell Brazil’s Climate and Carbon Management policy positions—including carbon markets, GHG management, Decarbonization technologies and — and align advocacy efforts with Shell’s business strategy and global policy (e.g., Article 6, IMO compliance). Also, assist in managing an integrated sustainability governance framework, helping leadership articulate sustainable practices and identify risks and opportunities beyond climate change. **What you’ll be doing** The role will be responsible for the following duties: * Support the development and maintenance of the Climate and Carbon Management policy positions in Brazil aligned with Shell Group strategy. * Help ensure accessibility and understanding of emerging laws and regulations across relevant business units and functions, translating their impact. * Support advocacy initiatives aimed at shaping regulations aligned with Shell’s strategic interests at both country and group levels, while representing the company in key coalitions (e.g., IBP, CEBDS) and think tanks (e.g., CEBRI). * Monitor and proactively flag challenges, risks, and opportunities from emerging regulations related to the climate and carbon agenda. * Secure and maintain reliable information to inform business decisions and strategic positioning. * Support the line manager to run and maintain an integrated governance framework for Shell Brazil’s sustainability agenda. * Help leadership articulate sustainable ways of working and identify opportunities to externally articulate our message. **What you bring** * Must have legal authorization to work in Brazil on a full\-time basis for anyone other than the current employer * Bachelor’s degree in related field * 5–10 years of experience in a mix of business, government/diplomatic * Experience in Issues Management and Crisis Management * Good knowledge of governance and business control frameworks * A good understanding of business drivers and potential risks relevant to the organization’s industry and operations. * A good knowledge and understanding of public policy and business and technical capabilities as they relate to the energy industry generally * Good research and analytical skills are key * Strong personal and business integrity * Capacity to multi\-task and manage complexity * Ability to manage and deliver against short deadlines * Strong influencing/motivating skills and ability to drive delivery through others * Strong interpersonal skills; able to work effectively with a wide range of internal and external stakeholders at all levels * Good communicator—verbal and written **What we offer** You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself. * Progress as a person as we work on the energy transition together. * Continuously grow the transferable skills you need to get ahead. * Work at the forefront of technology, trends, and practices. * Collaborate with experienced colleagues with unique expertise. * Achieve your balance in a values\-led culture that encourages you to be the best version of yourself. * Benefit from flexible working hours, and the possibility of remote/mobile working. * Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world. * Take advantage of paid parental leave, including for non\-birthing parents. * Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply. * Grow as you progress through diverse career opportunities in national and international teams. * Gain access to a wide range of training and development programmes. **We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies.****.** **Shell in Brazil** **Who We Are** Shell is a global group of energy and petrochemical companies, employing 103,000 people and with operations in more than 70 countries. We use advanced technologies and take an innovative approach as we seek to help the world build a sustainable energy future. Shell is a customer\-focused organisation, serving more than 1 million commercial and industrial customers, and around 33 million customers daily at more than 47,000 Shell\-branded retail service stations. **Our approach** Shell’s strategy is to deliver more value with less emissions as we work to become a net\-zero emissions business by 2050\. As we navigate the energy transition through the next decade, we will leverage our global footprint, the trust in our brand, and our innovation and technology capabilities to be the energy company that customers and countries choose to be their partner. We are positioning Shell to become the investment case and partner of choice through the energy transition **Our values** At Shell, we share a set of core values – honesty, integrity and respect for people – which underpin all the work we do. The Shell General Business Principles, Code of Conduct and Ethics and Compliance Manual help everyone at Shell act in line with these values and comply with relevant laws and regulations. * \- **DISCLAIMER:** Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

3GGX+PV Rio de Janeiro, State of Rio de Janeiro, Brazil

Negotiable Salary

Administrative Assistant - Production Department | Duque de Caxias, RJ647015447784991214

Administrative Assistant - Production Department | Duque de Caxias, RJ

* Assist the PCP (Production Planning and Control); * Provide customer service (Customer Support Center); * Record information on the Trello platform; * Issue Production Service Orders; * Record expenses; * Prepare quotations; * Issue loss orders and production records; * Issue cutting plans; * Perform other administrative tasks.

R. Capineira, 642 - Centro, Duque de Caxias - RJ, 25020-140, Brazil

Negotiable Salary

Field Customer Service Assistant - CASCADURA - RJ647015440311071215

Field Customer Service Assistant - CASCADURA - RJ

**Are you communicative, do you enjoy negotiating, and are you skilled at building relationships? Then this opportunity is for you!** Adobe, a partner of Crefisa, is seeking **professionals with completed high school education and a commercial profile**, who possess strong interpersonal skills, negotiation abilities, and the capacity to offer financial solutions in a consultative manner. The primary focus of this role will be on **achieving results, delivering humanized service, and building lasting customer relationships**. **Requirements:** * Completed high school education; * Sales experience is considered a plus; * Strong communication skills, active listening, and professional demeanor; * Proactive attitude, goal-oriented, and focused on exceeding performance targets; * Availability to work on-site and on Saturdays; * Availability for travel. **What we offer:** * Comprehensive and ongoing training; * Attractive performance incentives and a professional growth plan; * A dynamic, collaborative work environment focused on development; * Partnership with a well-established and widely recognized brand in the market. If you’re looking for an opportunity to grow professionally and transform lives through financial solutions, **join Adobe!** Employment type: Full-time CLT contract Salary: R$2,100.00 – R$3,212.00 per month Benefits: * Medical assistance * Dental assistance * Education allowance * Profit-sharing program * Food allowance * Meal voucher * Transportation voucher

Av. Ernani Cardoso, 58 - Cascadura, Rio de Janeiro - RJ, 21310-300, Brazil

R$2,100-3,212/month

Junior Tax Assistant - PL. - Duque de Caxias.647013888688671216

Junior Tax Assistant - PL. - Duque de Caxias.

**Your professional journey starts here!** JCA Contadores, recognized by GPTW as an excellent place to work, is seeking talented individuals passionate about accounting and eager to shape the future. We believe our employees’ growth is fundamental to our success. Therefore, we offer a collaborative environment, continuous learning opportunities, a structured career development plan, and a comprehensive benefits package. **If you:** * Are passionate about accounting and seek challenges; * Value ethics, respect, professionalism, humility, and legality; * Wish to join an innovative and engaged team; * Want to build a solid and successful career; **Then JCA Contadores is the right place for you!** **At JCA Contadores, you will have the opportunity to:** * Learn from the best: we work on diverse projects and across multiple sectors, providing continuous and challenging learning. * Develop your talents: invest in your career with the support of an experienced and engaged team. * Build lasting relationships: join a collaborative and united team where you will feel valued and welcomed. **What will your daily routine be like?** * Perform direct and indirect tax assessments. * Prepare and analyze ancillary tax obligations (SPED ICMS, EFD Contributions, EFD REINF). * Monitor tax legislation and update internal procedures as necessary. * Prepare and review tax reports for management. \- Conduct tax consultations via municipal government websites, SEFAZ (Fisco Fácil), and the Federal Revenue Service (e-CAC Portal). **Essential Requirements:** * Bachelor’s degree in Accounting Sciences (currently enrolled or completed); * Proven experience in the field and role. **Desirable Requirements:** * Experience in an accounting firm; * Residency in Duque de Caxias or nearby municipalities; * Experience in commerce (retail and wholesale). **What does JCA offer?** * Career Development Plan with Performance Evaluation; * Flexible Meal Allowance (BRL 32.00/day); * Flexible Food Allowance; * Transportation Allowance or Fuel Assistance; * Life Insurance; * Health Insurance; * Dental Insurance; * Telemedicine Service; * Organizational Psychology; * Gympass; * Hybrid Work Model; * Birthday Day Off; * SESC Partnership; * Customer Referral Program; * Partnerships with Higher Education and Language Institutions; * Online Course Platform; * Discounts at JCA Academy. **Don’t miss this opportunity! Register now and become part of our success story!**

R. Capineira, 642 - Centro, Duque de Caxias - RJ, 25020-140, Brazil

Negotiable Salary

ICQA Area Manager (Inventory Control and Quality Assurance), Quality Manager646886673568031217

ICQA Area Manager (Inventory Control and Quality Assurance), Quality Manager

**DESCRIPTION** --------------- Do you aim to have a dynamic impact on the world? Are you up for creating solutions and solving tomorrow’s problems today? Then we have the opportunity for you! We’re seeking an efficient ICQA Operations Manager to take ownership of our fulfillment center Inventory Control and Quality Assurance (ICQA). Our fulfillment centers sit at the heart of Amazon’s rapidly growing operations network: they are where we manage our fast\-moving inventory. In each fulfillment center, our teams stow deliveries, pick products, package them up and ship them out; each of these groups have played their part in taking us where we are today. These fulfillment centers are fast\-paced and high reward environments, where adherence to policies and procedures is key. We need the right type of leader to ensure that we deliver as reliably as ever to our customers, while making sure our teams deliver on customer obsession. Key job responsibilities Your role and responsibilities as ICQA Area Manager: * Support safety programs and compliance to ensure a safe work environment for all Associates; * Lead and supervise a team in Inventory Control/Quality Assurance operations within the Fulfilment Center; * Coordinate inventory control maintenance and random counts aligned with network strategies, ensuring SOX compliance and consistency; * Measure quality, inventory integrity, and accuracy while providing proactive feedback to the operations management team; * Identify root causes of inventory deviations using cause\-and\-effect methodologies and implement corrective actions; * Drive and support network\-wide Fulfilment \& Operations\-focused quality initiatives; * Manage in ICQA functions and drive team performance; * Promote process improvements while developing your team’s capabilities to keep pace with our rapid growth, fostering a culture of excellence and engagement. About the team The ICQA mission is to prevent and remove customer\-facing defects with the goal to provide a world class service to our customers, at the lowest possible cost. The Vision of ICQA is to exceed customers’ expectations, both buyers and sellers. We drive defect\-free order fulfillment by operating in the most efficient and accurate way through the creation and implementation of quality standards in our FC processes (receive, stow, count, pick, pack \& ship) up to our sellers and customers. We lead with empathy to create a safer, more productive, higher performing and more diverse work environment. We commit to empower and support our team members to grow and achieve their aspirations.**BASIC QUALIFICATIONS** ------------------------ * Bachelor's degree or equivalent * Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays * Employee and performance management experience * Advanced English Skills **PREFERRED QUALIFICATIONS** ---------------------------- * Performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how\-we\-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

R. Manuel Francisco da Rosa, 70 - Centro, São João de Meriti - RJ, 25520-561, Brazil

Negotiable Salary

Collections Assistant / Analyst (Focus on Dental Clinic)646882816464671218

Collections Assistant / Analyst (Focus on Dental Clinic)

**Job Description:** **OralCare Saúde** is expanding and seeking talented individuals to join our finance department at our **Sepetiba** and **Rocha Miranda** units! We are looking for an organized, communicative professional with a firm profile to help maintain the clinic’s financial health while always prioritizing positive relationships with our patients. **Work Locations (Positions available at both units):** * **Sepetiba Unit:** Estrada do Piaí, 4722 – Sepetiba, Rio de Janeiro – RJ. * **Rocha Miranda Unit:** Rua dos Topázios, 55 – Rocha Miranda, Rio de Janeiro – RJ. **Employment Type:** CLT (Permanent) **Your Responsibilities:** * Conduct active and responsive **humanized collections** via WhatsApp and phone. * Lead negotiations of payment agreements and rigorously manage delinquency control. * Issue invoices and installment plans (carnês), and reconcile payments. * Record all interactions and interaction history in our CRM system (OralCare Conecta+). **Mandatory Requirements:** * Completed high school education. * **Proven experience in collections**. * Strong written and verbal communication skills (essential for negotiation). * Proficiency in basic computer skills (Microsoft Office, email). * Organized profile with excellent communication skills. **Preferred Qualifications (Candidates with these will have an advantage):** * Prior experience in dental clinics or healthcare settings. * Experience with the **Clinicorp** system. * **Convenient access to or residence near either unit (Sepetiba or Rocha Miranda)**. **How to Apply:** Send your updated resume to the email: **contato@oralcaresaude.com** **Important:** Include the job title and your preferred unit in the email subject line. Example: **"COLLECTIONS POSITION – ROCHA MIRANDA"**. Job Type: Full-time, Permanent CLT Salary: R$1,518.00 per month Benefits: * Transportation allowance

R. dos Topázios, 55 - Rocha Miranda, Rio de Janeiro - RJ, 21540-020, Brazil

Hiring: Active Telemarketing Operator – Applications Open646495933409291219

Hiring: Active Telemarketing Operator – Applications Open

**RESPONSIBILITIES:** Job Description: Make calls to acquire new customers. **REQUIREMENTS:** Requirements: Focus, commitment, and goal orientation. **WORK SCHEDULE:** Work Schedule: Monday to Friday **BENEFITS:** Salary: R$ 1,200.00 Benefits: Salary + Commission + Transportation Allowance Register your resume at buscarvagas.com.br and stay updated on the best opportunities.

R. Otávio Tarquino, 71 - Centro, Nova Iguaçu - RJ, 26210-171, Brazil

LEGAL INTERNSHIP POSITION646339068922901220

LEGAL INTERNSHIP POSITION

LEGAL INTERNSHIP POSITION Selection responsible: Jovem Valor Estágios Location: Campo Grande – RJ Sector: Law practice Desired profile: * Responsible and dedicated * Good communication skills and ability to work in a team * Detail-oriented and meticulous * Proficient with technology and quick reasoning Responsibilities: Support activities for client service Organization and analysis of documents Drafting of legal documents and pleadings Monitoring of legal proceedings Academic research and analysis of legislative updates Attendance at legal proceedings and investigative actions Internal and administrative routines *Requirements*: Currently enrolled in a Law program *Stipend*: R$950.00 Transportation allowance + Life insurance + R$188.00 bonus Working hours: Monday to Friday – *11:00 AM to 5:00 PM* Days off: Weekends Interested candidates should contact: 21 99360-8504 Position type: Internship Contract duration: 12 months Compensation: R$900.00 – R$950.00 per month

R. Amaral Costa, 141 - Campo Grande, Rio de Janeiro - RJ, 23050-260, Brazil

HR Assistant - Freguesia - Rio de Janeiro646335371050261221

HR Assistant - Freguesia - Rio de Janeiro

Process employee onboarding, offboarding, and contract modifications; Monitor and record electronic/manual timekeeping; Calculate vacation pay, severance payments, and benefits; Maintain up-to-date employee records in the system; Prepare and submit statutory reporting obligations (eSocial, CAGED, RAIS, DIRF); Assist employees by addressing inquiries regarding payroll, benefits, and labor legislation; Archive and organize documents related to the HR Department. Employment type: Full-time CLT Compensation: R$2,300.00 per month Benefits: * Meal allowance * Transportation allowance Experience: * HR Department experience (Mandatory)

R. Retiro dos Artistas, 607 - Pechincha, Rio de Janeiro - RJ, 22770-102, Brazil

Supermarket Operator - Cabuçu646212821766421222

Supermarket Operator - Cabuçu

Arrange merchandise attractively at strategic sales locations. Restock sales points, gondolas, and counters; assist customers in locating products within the store and handle product exchanges. * Check daily the expiration dates of all products in the section where work is performed. Immediately inform the loss prevention agent or store supervisor of any products expiring within 30 days, and remove such items from the sales area to the designated area for exchanges and damaged goods before their expiration date. * Display merchandise at sales points, promote sales, and demonstrate products to customers. * Receive merchandise, request and list items for restocking. * Restock gondolas with merchandise according to the shelf plan and FIFO/FDFO (First Expired, First Out) principles, following the pre-established display layout and as needed. * Verify pricing accuracy, replace or affix price labels. * Arrange merchandise attractively and place it at strategic sales locations with price labels. * Assist customers—for example, by answering questions, clarifying product information, and retrieving requested items. * Inspect merchandise condition (expiration date and physical state) and arrange items according to the store layout. * Collect damaged or expired merchandise and retrieve misplaced items, returning them to the correct gondolas. * Flag and report to the store supervisor products nearing expiration, enabling decisions regarding promotional actions. * Highlight promotional merchandise by clearly signaling it to customers. * Perform product exchanges upon customer request. * Escort customers to the location of the desired merchandise. * Notify the store supervisor when merchandise restocking is required. * Organize shelves, gondolas, and additional display areas according to the required layout, prioritizing cleanliness, visual appeal (aesthetics and abundance), and ease of movement within the department. * Retrieve merchandise from the warehouse to stock the store and replenish empty gondolas. * Review price change lists and promotional merchandise lists. * Keep access aisles clear of obstructions—such as shopping carts or baskets. * Organize merchandise in the warehouse when necessary. * Act as a salesperson in customer interactions, striving to foster customer loyalty. * Support colleagues from other departments when noticing the need for merchandise restocking. * Be courteous, polite, a good listener, empathetic, and cooperate with promoters to organize their products in the store, as well as assess whether product stockouts sought by customers can be resolved. * Coordinate with warehouse staff to ensure smooth merchandise restocking and return of materials—such as boxes, cardboard, and packaging—to the warehouse. * Receive complaints calmly and empathetically, attempting to resolve simple issues directly; if unable to do so, escalate to leadership for final resolution—avoid confrontation with customers. * Maintain cleanliness and organization of one’s workplace and shared facilities—such as cafeterias and restrooms.

R. Otávio Tarquino, 71 - Centro, Nova Iguaçu - RJ, 26210-171, Brazil

Negotiable Salary

Relationship Assistant Level I646108936654091223

Relationship Assistant Level I

We are a company in the **telecommunications** industry, currently with 4 locations. 1 in Magé and 3 in Belford Roxo. Our **mission** is to connect people, communities, and businesses through access to high-quality internet. We are more than just an internet service provider; we are the architects of a more connected and informed society. Our **vision** is to become the leading digital services provider in the Baixada Fluminense region, reaching homes and businesses. **Our provider is the only one that offers humanity and quality in what we deliver. Capable of connecting people with innovations.** **WHAT DO WE VALUE?** * **Humanity:** The human being as the driving force behind progress. * **Quality:** Always striving to deliver the best product in the market. * **Priority:** Our internal language is solving customer problems. * **Service agility:** We aim to deliver services or products before the deadline. * **Innovation practice:** A value the company never compromises, always seeking new products for the future. * **Social and environmental responsibility:** Our organization always seeks to help. * **Transparency:** Today it is highly valuable for the company to be as transparent as possible with our customers. **SOME RESPONSIBILITIES:** * Phone customer service; * Multichannel customer service; * Records complaints, forwards them to the responsible department, follows up, provides feedback to the customer, and confirms satisfaction; * Handles complaints within the department's scope; * Performs internal account transfers; * Schedules external account transfers; * Schedules address changes and room changes; * Monitors scheduling dashboard until address change is finalized in the system and information is sent via App; * Manages call center inquiries and forwards non-related issues to other departments; * Handles e-mails; * Executes simple requests from all departments, e.g., sending invoices, changing Wi-Fi passwords; * Customers who do not select any option in the IVR are directed to CRC, which then forwards them to the responsible area; * Conducts relationship interviews.

R. José Haddad, 5 - Belford Roxo, RJ, 26130-067, Brazil

Negotiable Salary

Customer Service Representative – No experience required646108933960971224

Customer Service Representative – No experience required

Car dealership in Nova Iguaçu is hiring a Customer Service Representative. **WANT TO APPLY FOR THIS POSITION?** ---------------------------------- * Review all details about this job opening on Jobbol and apply for free. **What will you do in this role?:** Provide in-person and telephone customer service regarding available vehicles. Present vehicle details, features, and financing options. Assist in sales negotiations and closing deals in collaboration with the sales team. Update customer records and information in the sales system. If you have previously worked as a Customer Service Operator, Sales Assistant, Customer Service Consultant, or Sales Receptionist, you may meet the requirements for this position. **Company Offer:** * Salary: Competitive with the market. * Benefits: Competitive with the market. **Additional Information:** * Employment Type: Permanent * Work Schedule: Full-time * Working Hours: To be determined. ***Work Location:*** *In-person in Nova Iguaçu / RJ* ***Application Deadline:*** *12/18/2025* ***Expected Start Date:*** *12/26/2025* ***JobId.:*** *29381198278* *✔ Follow:* ***@jobbol.empregos*** *on Instagram and unlock the best of the 2025 job market.* ***\#StartWorkingNow****\#CustomerServiceRepresentative \#CustomerServiceOperator \#SalesAssistant \#CustomerServiceConsultant \#SalesReceptionist \#CustomerServiceAgent*

R. Otávio Tarquino, 71 - Centro, Nova Iguaçu - RJ, 26210-171, Brazil

Negotiable Salary

Telemarketing Operator645232311608341225

Telemarketing Operator

The **Instituto Gourmet**, Brazil's largest network of culinary schools, is looking for an **SDR (Sales Development Representative)** to join our sales team! **About the position:** You will be responsible for **contacting potential students via phone calls and WhatsApp**, introducing Instituto Gourmet, and **scheduling in-person school visits**. Your mission is to open doors to new enrollments by serving as the first point of contact between the customer and our sales team. **What we're looking for:** * A **communicative, proactive, and results-driven** individual; * Someone who enjoys **talking with people** and has strong writing and verbal communication skills; * Someone willing to **learn and grow** within the sales field; * High school diploma (mandatory); * **No prior experience required**, but it will be a **plus** to have worked in **call centers, course sales, or telemarketing**. **What we offer:** * Comprehensive training and continuous support; * A dynamic and motivating work environment; * Genuine opportunities for career advancement within the Instituto Gourmet network; * Competitive compensation \+ **performance-based bonuses**. **Location:** On-site – Instituto Gourmet (Campo Grande/RJ) **Schedule:** Monday to Saturday Job type: Full-time, Permanent CLT contract Pay: R$1\.518,00 \- R$3\.500,00 per month Benefits: * Transportation allowance

R. Viúva Dantas, 100 - Loja 102 - Campo Grande, Rio de Janeiro - RJ, 23052-090, Brazil

R$1,518-3,500/month

WAREHOUSE ASSISTANT645563587892501226

WAREHOUSE ASSISTANT

**Description** Join our team as a Warehouse Assistant and become part of an innovative and continuously growing company! If you are organized, proactive, and have good communication skills, this is the perfect opportunity to showcase your full potential. We are looking for dedicated professionals who pay attention to detail and enjoy working in a team, ensuring the smooth operation of the department and the proper flow of materials and equipment. **Responsibilities and duties** Assist in loading and unloading materials; Organizing materials and warehouse; Sorting materials for storage and dispatch; Delivering materials to field teams; Receiving and checking materials returned from the field by field teams; Cleaning the warehouse; Responding to emails requesting PPE and materials. **Requirements and qualifications** High school diploma completed

Praça Nilo Peçanha, 110 - Centro, Barra do Piraí - RJ, 27123-020, Brazil

Negotiable Salary

baker645563588416011227

**Baker Position** **Location:** Rua Soares Meireles 368, Pilares RJ **Schedule:** To be discussed **Type:** CLT / Full-time If you live for the art of baking, love creating irresistible breads, and take pride in seeing your creations come to life, we have the perfect place for you! Join a team passionate about flavor, quality, and innovation. **Your main responsibilities:** * Produce excellent artisanal, specialty, and traditional breads. * Prepare doughs, control fermentation, and operate ovens. * Create and test new recipes (we love innovation!). * Ensure product quality, texture, and consistency. * Keep the workspace organized, following hygiene and safety standards. **We are looking for someone who:** * Has experience in baking (industrial or artisanal). * Loves what they do and works with dedication. * Is responsible, quick, and detail-oriented. * Shows initiative and a desire to grow with the team. **We offer:** * Competitive salary * Welcoming and professional environment. * Freedom to contribute new ideas and recipes. * High-quality equipment and ingredients. **Why is this position special?** Because here you'll have the space to showcase your talent, create, grow, and become part of a bakery that values flavor, technique, and care in every batch. Your craft will shine! **Interested candidates:** Send your resume to 21 99748\-5751 or contato.fornoantigo@gmail.com subject: Baker. Join our story and bake great achievements with us! Job type: Full-time, Permanent CLT Pay: R$2\.100,00 per month Benefits: * Dental insurance * Transportation voucher

R. Soares Meireles, 144 - Pilares, Rio de Janeiro - RJ, 20760-691, Brazil

Telemarketing Supervisor645458154810911228

Telemarketing Supervisor

The **Instituto Gourmet Campo Grande** is looking for a **Telemarketing Supervisor** to work at our unit and lead our visit scheduling team. If you have experience managing sales teams or call centers and want to work in a dynamic, results-driven environment, this opportunity is for you! **Requirements** * High school diploma; * Proven experience in **supervising or managing call centers/sales teams**, preferably in **vocational training courses, dental clinics, or financial services**; * Experience in **outbound telemarketing**; * Skills in leadership, training, and team development; * Strong communication, organization, and results orientation. **Main Responsibilities** * Supervise the telemarketing team responsible for **scheduling visits**; * Conduct **hiring, training, and team development**; * Monitor and analyze performance using **reports and spreadsheets**; * Perform **confirmation of scheduled visits**; * Support and guide underperforming operators to ensure team effectiveness. **What we offer** * Dynamic and collaborative work environment; * Professional growth opportunities; * Market-competitive salary \+ performance bonus (details provided during interview). If you have strong leadership skills, thrive on challenges, and are seeking a career advancement opportunity, **apply now and join Instituto Gourmet Campo Grande!** Job type: Full-time, Permanent CLT contract Pay: R$1\.800,00 \- R$4\.500,00 per month Benefits: * Transportation allowance Work location: On-site

R. Viúva Dantas, 100 - Loja 102 - Campo Grande, Rio de Janeiro - RJ, 23052-090, Brazil

R$1,800-4,500/month

After-sales Assistant (Scheduler) - Toyota SJMeriti645455299144971229

After-sales Assistant (Scheduler) - Toyota SJMeriti

Description: Job Requirements Mandatory * High school diploma * Good verbal and written communication skills * Basic computer knowledge * Organizational skills and attention to detail Desirable * Experience in customer service * Experience in dealership or call center environments * Knowledge of automotive systems (preferably Toyota) Behavioral Competencies * Clear and courteous communication * Active listening ability * Organization and prioritization * Promptness in service delivery * Focus on results and goals * Professional attitude and empathy towards customers Main Responsibilities * Perform proactive and reactive scheduling of after-sales services (phone, WhatsApp, email, and Toyota platform). * Confirm appointments, times, and requested services. * Direct customers to the technical consultant according to expertise and availability. * Organize and manage the workshop schedule, ensuring balanced workflow throughout the day. * Update customer data in the system and record important information. * Provide information about maintenance, campaigns, deadlines, and recommended services. * Send reminders for maintenance, servicing, and recall campaigns. * Monitor no-show customers and reschedule when necessary. * Support the consultant team in pre-service and coordination of demands. * Deliver courteous service in accordance with Toyota's quality standards. 2511190202461875837

R. Manuel Francisco da Rosa, 70 - Centro, São João de Meriti - RJ, 25520-561, Brazil

Negotiable Salary

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