Description
Job Summary:
The professional will greet guests, provide information, register guests, monitor room occupancy, and manage service requests.
Key Highlights:
1. Greet and inform guests cordially
2. Manage room inventory and check-in/check-out processes
3. Resolve conflicts and handle complaints professionally
Greet guests cordially
Provide information about the hotel and the city
Clarify inquiries and fulfill requests
Register guests in the system
Verify identification documents
Distribute keys/access cards and close accounts
Monitor room availability
Record charges
Cash reconciliation
Organize documents
Notify housekeeping of vacated rooms
Coordinate information with maintenance and other departments
Conflict resolution and complaint handling
Seek prompt and professional solutions
Employment type: Full-time CLT
Salary: R$2.575,20 per month
Benefits:
* Meal allowance
* Transportation allowance
Work location: On-site