**Mission:** Ensure administrative support for the agency, guaranteeing organization, efficiency, and smooth communication among clients, brokers, the Sales Secretariat, and other departments. Responsible for property registration, commercial team support, document organization, recording and forwarding of sales, issuance/request of documentation. **Responsibilities** * **Reception and Customer Service:** Receive visitors courteously and professionally, ensuring agile and organized service. * **Internal Communication:** Monitor and respond to messages and e\-mails, ensuring efficient information flow. * **Call and Schedule Management:** Answer calls and organize team appointments to optimize agency operations. * **Broker Onboarding:** Request required documentation for broker hiring. * **Lead Distribution:** Route leads among brokers. * **Coffee and Water Preparation and Service:** When requested, prepare coffee and serve water during meetings and to clients, ensuring a welcoming environment. * **Sales Forwarding to the Sales Secretariat:** Verify sales information and documentation, then forward processes to the Sales Secretariat, ensuring correct workflow for validation and subsequent administrative processing. * **Document Issuance and Request:** Issue, request, and track documentation.
João Silva
Indeed · HR
João Silva
Indeed · HR
