POST-SALES APPRENTICE

Description

Job Summary: Doutor-IE is seeking a Post-Sales Apprentice who enjoys challenges, has the energy to learn, and wants to grow with an expanding team focused on customer service and solutions. Key Highlights: 1. Stimulates innovation every day 2. A team driven by purpose and real-value delivery 3. Focus on customer and employee experience **Job Description:** ---------------------- Have you ever thought about starting (or accelerating) your career at a place that stimulates innovation every day? Doutor-IE is a leading Brazilian company in automotive technology and, with great pride, we are recognized as one of the Best Places to Work in Santa Catarina, awarded in the GPTW ranking. Here, being a Doctor means being part of a purpose-driven, innovative team committed to delivering real value. We believe in a culture grounded in ethics, transparency, continuous improvement, and focus on customer experience — and this also applies to the experience of those who work with us. We currently have an opening for a Post-Sales Apprentice and are looking for someone who enjoys challenges, has the energy to learn, and wishes to grow alongside a constantly expanding team. Work model: In-person Apprentice (30 hours per week). Profile We Seek: Emotional intelligence and ability to navigate challenges; Resilience and organization to handle daily demands; Genuine interest in providing consultative service and solving problems; Teamwork orientation and excellent oral and written communication skills; Age between 18 and 22 years. Attitudes We Expect From You: Customer Service: interact with customers via phone, WhatsApp, and email; understand customers’ needs and present available solutions that can help them; enter new customers into the database; provide customer support by answering questions and demonstrating how services and products work; monitor metrics and indicators to continuously optimize processes and deliver the best results. **Employment Type:** -------------------------- APPRENTICE **PwD (Persons with Disabilities):** -------- NOT APPLICABLE **Salary:** ------------ $1,520.00 **Benefits:** --------------- Incentives for Your Growth: Salary R$ 1.520,00 for a 30-hour weekly schedule Flexible Benefit (iFood) R$ 937.50 monthly, fixed amount with no vacation deductions. Health & Well-being Health and dental plans with no co-payment, effective after the probationary period. Wellhub Gym and wellness service partnership, no commitment required. Day Off + Bonus Time off and bonus during your birthday month. Quality Work Environment Lounge with massage chairs, game room, free snacks and beverages, kitchenette with fruits and light meals. Professional Growth Career and salary plan with performance-based recognition. Close Support Guidance from leaders and your hiring manager, especially during the probationary period. Recognized Culture Recognized for five consecutive years as one of the Best Places to Work by GPTW. Integration & Achievements We celebrate goals, achievements, and special moments with happy hours, themed events, and strong integration among our Doctors. Continuous Development Access to exclusive courses, events, and opportunities. **Work Location:** ---------------------- DR-IE COMERCIO DE LIVROS E MANUAIS AUTOMOTIVOS LTDA [1373-2-08.663.314/0002-67] **Working Hours:** ------------------------ 09:00 to 15:15 **Additional Information:** --------------------------- Selection Process Steps: Online Interview, In-Person Interview, Technical Test, Logic Test, Interview with the Company Founder, Offer