Junior Support Analyst

Description

Job Summary: Join Paradigma and collaborate to achieve positive outcomes by delivering Level 1 support and proactively monitoring databases. Key Highlights: 1. Collaborate to achieve positive team outcomes 2. Provide Level 1 support to customers and proactively monitor databases At Paradigma Business Solutions, we have been specialists in relationship and electronic negotiation solutions for 27 years, operating the largest base of electronic procurement portals in Brazil—and we are looking for new talent! Do you enjoy seeing your work applied directly to business impact, contributing to positive team results? Then become a PARADIGMA! **Responsibilities and Duties:** You will be responsible for providing Level 1 support to customers and proactively monitoring databases to identify potential inconsistencies. **Requirements and Qualifications:** Currently pursuing a Bachelor's degree in Technology; Previous experience as a Support Analyst; Prior experience in technology companies; Residence in Florianópolis/SC; Knowledge of the Energy market is a plus. **Benefits:** Meal/Voucher Allowance; Health insurance with no co-payment; Dental insurance with no co-payment; Scholarship Program; Workplace Gymnastics; Birthday Day-Off; Referral Bonus for successful hires; Happy Friday; Connectivity Allowance; Fresh fruit throughout the day; Free parking; Tickets for the Paradigma Cine Arte;