Commercial Assistant

Description

Job Summary: The Commercial Assistant supports business opportunity generation by qualifying potential customers and organizing pre-sales funnel information in collaboration with Marketing and Sales. Key Highlights: 1. Lead qualification and pre-sales funnel management 2. Initial contact with leads and identification of needs 3. Recording and organizing information in the CRM **JOB OPENING: COMMERCIAL ASSISTANT** **ABOUT THE DEPARTMENT** The Commercial Department is responsible for supporting business opportunity generation by qualifying potential customers and organizing pre-sales funnel information. We work in partnership with Marketing and Sales to ensure leads are properly approached, analyzed, and correctly routed to the commercial team. **RESPONSIBILITIES** * Qualify leads generated by Marketing by analyzing profiles and identifying products and services of interest. * Validate potential customer profiles, classifying leads as qualified or unqualified. * Conduct initial contact with inbound leads via WhatsApp, email, and telephone. * Identify potential customers’ needs, pain points, and expectations, ensuring relevant information is recorded for the commercial team. * Accurately record interactions, lead status, collected information, and next steps in the CRM. * Execute contact sequences and follow-ups jointly with the Marketing department. * Organize and maintain up-to-date pre-sales funnel information, ensuring data quality and traceability. * Schedule meetings between potential customers and the commercial team. * Support business opportunity organization, ensuring only high-potential leads advance to subsequent stages of the commercial process. **REQUIREMENTS** * Completed high school education. * Knowledge of commercial processes and pre-sales funnels. * Familiarity with lead qualification techniques. * Knowledge of or experience with CRM tools. * Strong written and verbal communication skills for customer interaction across multiple channels. * Organizational skills for task management, contact sequences, and follow-ups. * Ability to clearly and carefully record and organize information. * Proactivity, adaptability, and ease of teamwork. **PREFERRED QUALIFICATIONS** * Currently pursuing a bachelor’s degree in Business Administration, Marketing, Commercial Management, or related fields. * Experience in commercial activities, customer service, pre-sales, or related areas. * Experience qualifying inbound leads. * Experience conducting commercial outreach via telephone, WhatsApp, and email. * Knowledge of prospecting routines, opportunity tracking, and meeting scheduling. **WHAT WE OFFER** * Meal allowance; * Transportation allowance; * Dental plan; * Unimed health insurance; * Childcare assistance; * WellHub (formerly Gympass); * Birthday day off; * Alura platform (1500+ courses available); * Partnership with FarmaSesi; * Open English partnership. * Profit-sharing program (PPR). **WORK LOCATION** Rod. José Carlos Daux - Santo Antônio de Lisboa, Florianópolis/SC **EMPLOYMENT TYPE** Hybrid (CLT) **COMPENSATION** Market-competitive.