TECHNICAL SUPPORT OPERATOR - Jurerê (Audiency)

Description

Job Summary: Technical Support Operator responsible for supporting broadcasters, monitoring streaming services, and providing remote technical support, with a focus on optimizing digital marketing campaigns. Key Highlights: 1. Technical support and guidance for broadcasters 2. Streaming monitoring and link maintenance 3. Software installation assistance and technical guidance A software company is seeking a Technical Support Operator in Florianópolis (Jurerê). Audiency provides data analytics solutions for optimizing digital marketing campaigns. The company stands out for its use of artificial intelligence to enhance advertising performance. **Responsibilities:** Supporting broadcasters: technical support, guidance, and handling inquiries. Back\-office and connectivity: streaming monitoring, link maintenance, registration organization and updates. Remote technical support: remote access, software installation assistance, and technical guidance. Previous experience as a Support Analyst, Technical Support Specialist, Customer Service Specialist, or Support Agent may indicate alignment with some activities of this position. Completed technical education required. Relevant experience necessary. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Meal Allowance * Transportation Allowance **Additional Information:** * Contract: PJ \- On\-site. * Duration: Full\-time * Working Hours: Monday to Friday.