We value the well-being and professional development of our team, believing that passionate people bring ideal solutions to clients and the company. We would be delighted to have you on our team! We are looking for committed, cheerful individuals who seek professional growth with us. We are seeking an **IT Assistant** to join our technology team, providing continuous support to our employees and ensuring the proper functioning of systems and equipment. **Your main responsibilities will include:** Assisting users with hardware and software issues. Diagnosing and resolving problems with computers, printers, networks, and other technological devices. Assisting with the installation, configuration, and maintenance of applications and operating systems. Monitoring and managing network systems, servers, and databases. Performing regular backups and ensuring the security of stored information. Assisting with the maintenance and configuration of communication systems, such as email and collaborative platforms. Conducting periodic hardware inspections to ensure equipment operates properly. Updating and patching software and operating systems to prevent failures or security vulnerabilities. Implementing security measures, such as antivirus, firewalls, and encryption systems. Assisting in identifying and preventing threats by performing risk analysis and proposing improvements. Guiding employees on the appropriate use of systems and technological tools. Providing training and creating support materials to facilitate user adaptation to new software or devices. Managing software licenses and other technological resources. Assisting in the implementation of new systems or technologies. Collaborating with development teams or other IT professionals to ensure projects proceed smoothly. **Requirements:** Completed or ongoing Technical Course in Information Technology; Experience in technical user support, hardware maintenance, and software installation. **Location**: Bela Vista/SJ ; **Work Mode**: 100% On-site