Customer Support Technician

Description

Job Summary: Responsible for the installation, maintenance, and internet support for merchants, with a focus on technology and learning. Key Highlights: 1. Support for merchants experiencing internet issues 2. Wi-Fi network and networking equipment configuration 3. Opportunity for curious individuals and technology enthusiasts **What will your typical day look like?** You will be responsible for installing, maintaining, and providing internet support to shopping center merchants. **What do you need to join our team?** Prior experience in this field is considered an advantage; however, if you are curious, passionate about technology, and eager to learn and grow, this opportunity is also for you. Your daily responsibilities will include: * Router, modem, switch, and ONU configuration and installation at client sites; * Knowledge of structured cabling and optical fiber; * Wi\-Fi network configuration; * Customer support. **Work Schedule:** Rotating 6X1 schedule (Monday to Friday, 10:00 AM to 6:30 PM; Saturday, 10:00 AM to 5:30 PM) Employment Type: Full-time, CLT permanent contract Compensation: Starting from R$1\.969,20 per month Benefits: * Medical assistance * Dental assistance * Life insurance * Meal allowance * Transportation allowance Selection Question(s): * What is your salary expectation? Work Location: On-site