ADMINISTRATIVE ASSISTANT - TRACKING

Description

Job Summary: Professional to provide technical support for tracking systems, including contacting customers and technicians, scheduling tracker installations and maintenance, and supporting users in system operation. Key Highlights: 1. Specialized technical support for tracking systems for customers and technicians 2. Proactive and reactive customer service for customer routing 3. Scheduling of tracker installations and maintenance JOIN OUR TEAM! We are seeking a professional to join our team as TRACKING TECHNICAL SUPPORT RESPONSIBILITIES Contact customers and installation technicians to schedule tracker installations; Support installation technicians in scheduling maintenance and removing trackers; Assist users in operating the tracking system and simplifying their experience; Provide proactive and reactive customer support and route customers appropriately within the company's internal departments; Perform other tasks as per Work Instructions (WI). **DESIRED COMPETENCIES:** Prior experience in customer service or administration is an advantage; Excellent verbal and written communication skills; Ability to work independently and collaboratively; Proactivity and organizational skills to manage multiple tasks; **REQUIRED QUALIFICATIONS:** Completed high school education; Proficiency in internet, Word, Microsoft Excel, and communication tools; **WORK HOURS:** Monday to Friday: 08:00–11:30 and 13:30–18:00; Saturdays: 08:00–12:00 **LOCATION:** NOSSA SENHORA DO ROSÁRIO / SÃO JOSÉ **SALARY:** R$ 2\.763,85 **BENEFITS:** Meal allowance of R$ 47.50 per day with 20% deduction Transportation voucher (6% deduction); 7% attendance bonus (no absences) After the 90-day probation period, you will be eligible for partnerships with educational institutions, health insurance, and dental plans If you are interested in this position, please send your resume. We look forward to meeting you! **P.S.:** All positions are inclusive