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Job Summary: Professional responsible for reception and patient service, appointment scheduling, and medical record organization in a clinical setting. Key Highlights: 1. Direct patient service and support 2. Appointment organization and management 3. Clinical or hospital environment Description: Requirements: * Completed high school education; * Higher education completed or in progress (Administration or related fields) is preferred; * Experience in customer service roles within clinics or hospitals; * Basic computer skills (Word and Excel) and administrative routines Skills: * Proactivity * Courtesy * Discretion * Good communication * Organization * Dedication * Ethics Responsibilities: * Patient reception and service; * Patient and non-patient communication via WhatsApp and phone calls to address inquiries and schedule or reschedule appointments; * Scheduling of pre- and post-medical consultations; * Patient accompaniment within the clinic; * Support for other departments across healthcare units; * Overall organization of medical records and patient service systems; * Assisting in maintaining the clinic. 2512120202501916025
