Description
Job Summary:
This role involves assisting the technical team in developing and training authorized network technicians through various methods, including technical intervention and support.
Key Highlights:
1. Assistance in developing and training authorized network technicians
2. Conducting technical interventions
3. A collaborative, diverse, and dynamic environment
Join us as an INlover!
At Intelbras, we are driven by innovation that goes beyond technological advancement: we tackle challenges to create solutions that truly solve real-world problems, delighting customers, partners, and talent alike. Our environment is collaborative, diverse, and dynamic, always focused on delivering results that impact businesses and homes. If you seek a space that encourages growth, continuous learning, and shared development, join us as an INlover and help build a surprising future with us!
**About this opportunity:**
**Area:** Technical Support
**Work model:** On-site – Monday to Friday, from 2:00 PM to 8:00 PM.
✨ We value diversity and encourage applications from People with Disabilities, individuals aged 50+, LGBTQIAPN+, Black individuals, mothers, and other diverse groups. Everyone is welcome on our team!
**Your day-to-day responsibilities will include:**
* Assisting the team in developing and training authorized network technicians through in-person training sessions, online training, video creation, technical interventions (proactive technical support), and reactive technical support.
* Conducting technical interventions.
**What we’re looking for:**
* Currently enrolled in a technical program in Electronics, Electrical Engineering, or related fields.
**What would be a plus:**
* Experience in customer service.
**What we offer:**
* Dental plan;
* Complimentary meals at the company;
* Dedicated free shuttle bus service – specific routes;
* Birthday Day Off;
* Wellhub (Gympass) partnership;
* Free private parking;
* Additional internship stipend;
* Restaurant, snack bar, convenience store, bank;
* Clinic and pharmacy;
* Health and wellness promotion programs (workplace gymnastics, psychological support);
* Discount on Intelbras products;
And much more!