**Description:** Postgraduate degree in Information Technology; Experience in Information Technology, with a focus on systems analysis and development; Provide system maintenance for business units, analyzing requirements for new features or modifications and improvements to existing systems, collaborating with the engineering and development teams to align systems with evolving business processes and organizational needs; Analyze software implementations using best applicable practices to ensure compliance with all business, quality, security, adaptability, extensibility, scalability, and related requirements; Conduct interviews with users to gather system requirements, identifying functionalities to be developed or modified in existing software; Collect and analyze user feedback via available tools and meetings to identify and propose improvements, ensuring delivered solutions fully meet user needs; Provide technical support and guidance as a reference point for other System Analyst team members through mentoring and training, fostering team alignment with shared objectives and ensuring adherence to departmental procedures and standards; Develop flowcharts, layouts, and documentation using departmental tools to record system requirements and solutions, supporting standardization within the area; Collaborate with stakeholders to build, refine, and prioritize product roadmaps, maintaining records via departmental project management tools to ensure timely and requirement-aligned deliveries; Build, refine, and prioritize project and product backlogs, working closely with the team and recording progress using departmental task management tools to support organization and tracking of software development cycles; Provide technical support to the development team—clarifying doubts, performing code reviews, and proactively removing impediments—to enhance agility and quality in software development; define, implement, and monitor departmental performance and quality indicators using available tools to proactively support the team in taking corrective actions and resolving inconsistencies or non-conformities, contributing to the area’s strategic goals; Propose and apply proven market technologies through case studies to deliver software solutions with greater speed, robustness, and quality; Work within multidisciplinary teams, representing the area in relevant meetings and contributing to the development of new software or enhancement of existing systems; Support management in developing and implementing knowledge pathways through research and preparation aimed at building high-performance teams; 2512130202201917234