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Profitable growth is the only KPI that matters.\n**Job Mission**\nDesign, execute, and optimize Digital Growth’s acquisition and retention engine by orchestrating full-funnel (AARRR) growth experiments and campaigns that increase revenue, reduce CAC, and maximize LTV—without sacrificing efficiency or profitability.\n**Responsibilities**\nDesign and optimize the complete funnel (Acquisition → Revenue → Retention).\n* Generate hypotheses, run experiments, and measure impact based on data.\n* Reduce CAC and increase LTV while maintaining positive and predictable ROI.\n* Create and optimize paid media, inbound, and automation (CRM) campaigns.\n* Analyze metrics (GA4, Hotjar, dashboards, CRM) and generate growth insights.\n* Coordinate growth sprints with media, content, and technology teams.\n* Translate data into decisions—and decisions into rapid action.\n* Ensure every test generates documented learnings for replicability.\n**Requirements**\n* AARRR funnel (Acquisition, Activation, Retention, Revenue, Referral).\n* KPIs: CAC, LTV, CPL, ROAS, Retention, Churn.\n* Paid media strategies (Meta Ads, Google Ads), inbound, and automation (RD, HubSpot).\n* Analytics (GA4), CRO, SEO, UX, Copywriting, A/B Testing.\n* Tools: ClickUp, Notion, Hotjar, Looker Studio, Power BI, Tag Manager.\n* Structure and prioritize growth experiments based on impact.\n**Nice-to-Haves**\n* Experience in professional services companies.\n* Knowledge of BI and data modeling for growth.\n* Experience with journey personalization via automation.\n* Experience working with agile squads and frameworks such as ICE Score and North Star Metric.\n* Proven track record with real-world case studies demonstrating increased MRR, improved retention, or acquisition efficiency.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1769012461294","seoName":"growth-marketing-strategist","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-itacorubi/cate-database-dev-admin/growth-marketing-strategist-6515359504563412/","localIds":"24","cateId":null,"tid":null,"logParams":{"tid":"d9a0a255-1704-425a-884a-08bc54e68f09","sid":"9de9a420-caad-4641-aaf1-c3dd94663c17"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Santa Catarina","unit":null}]},"addDate":1769012461294,"categoryName":"Database Development & Administration","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4246","location":"Praça XV de Novembro, 321 - Centro, Florianópolis - SC, 88010-400, Brazil","infoId":"6515336893094712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Front-end Developer React.js - Mid-level","content":"Job Summary:\nWe are looking for a Mid-level Front-end Developer to work remotely, responsible for front-end development, creation of a Design System, and development of robust interfaces using React.\n\nKey Highlights:\n1. Remote work as the Front-end owner\n2. Development of robust and scalable interfaces with React\n3. 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Centro, Florianópolis - SC, 88010-400, Brazil","infoId":"6505675729280212","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Python Programmer (Data Focus)","content":"We are looking for a Python Developer with a focus on Data to join our team! We are seeking someone passionate about technology, with experience in data manipulation, processing, and integration, to work on data engineering and process automation projects.\n\n \n\nMonday to Friday – 8 hours per day\n\n\nFlorianópolis/SC City Center | CLT – On-site\n\n **Responsibilities:**\n\n* Develop, maintain, and enhance ETL and data integration pipelines;\n* Build and maintain data integration applications using messaging systems (RabbitMQ, Kafka);\n* Ensure data quality, consistency, and integrity in analytical processes;\n* Work with relational databases (PostgreSQL, SQL Server, MySQL) and non-relational databases (ElasticSearch, MongoDB);\n* Collaborate with engineering and analytics teams to deliver data-driven solutions.\n\n **Requirements:**\n\n* Bachelor’s degree in IT or related field;\n* Advanced SQL (SELECT, INSERT, UPDATE, DELETE) and View creation;\n* Advanced Python for data manipulation and ETL development;\n* Advanced knowledge of relational and non-relational databases;\n* Data modeling and architecture (advanced);\n* Experience with structured data (spreadsheets, databases) and unstructured data (logs, text);\n* Advanced GIT and best practices in version control;\n* Experience with Airflow;\n* API integration;\n* Messaging systems (RabbitMQ, Kafka).\n\n **What we offer:**\n\n* Salary R$4.292,18\n* Meal allowance;\n* Health and dental insurance;\n* Transportation allowance;\n* Partnerships with educational institutions;\n* Training incentives.\n* GoGood\n\n \n\nMinimum Education Level: Bachelor’s Degree","price":"R$4,292/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1768255916350","seoName":"Programador+Python+%28foco+em+dados%29","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-itacorubi/cate-database-dev-admin/programador%2Bpython%2B%2528foco%2Bem%2Bdados%2529-6505675729280212/","localIds":"33","cateId":null,"tid":null,"logParams":{"tid":"1fc8368f-40f9-4908-8809-6881508c1e60","sid":"9de9a420-caad-4641-aaf1-c3dd94663c17"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Florianopolis,Santa Catarina","unit":null}]},"addDate":1768255916350,"categoryName":"Database Development & Administration","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4246","location":"R. 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Desempeñará sus funciones en nuestra sede ubicada en el barrio Serraria, en São José. \n\n \n\n**Área:** Recursos Humanos / Departamento de Personal \n\n**Régimen de contratación:** CLT \n\n**Jornada:** Jornada completa – 44 horas semanales (de lunes a viernes) \n\n**Modalidad de trabajo:** Presencial\n\n\n**Salario y beneficios**\n \n\n \n\nSalario: R$ 2\\.220,71 \n\nAyuda para alimentación: R$ 450,00 (sin descuento en nómina – mediante iFood)\n \n\nAyuda para combustible: R$ 270,00 (sin descuento en nómina – mediante iFood Mobilidade)\n \n\nPlan de salud: tras el período de prueba\n \n\nPlan odontológico Uniodonto: tras el período de prueba\n \n\nDía libre en la fecha de cumpleaños.\n\n\n**Requisitos:**\n \n\nEstar cursando Recursos Humanos o Psicología;\n \n\nCarnet de conducir categoría B;\n \n\nExperiencia comprobada en tareas rutinarias de RR.HH. y Departamento de Personal;\n \n\nConocimientos básicos en tareas administrativas;\n \n\nOrganización, proactividad y buena comunicación.\n\n\n**Actividades:** \n\nSelección de currículos y difusión de ofertas laborales; \n\nRegistro de comentarios y documentación de procesos;\n \n\nControl de inventario, existencias y uniformes;\n \n\nCompras internas y control de materiales;\n \n\nAtención inicial a los colaboradores;\n \n\nElaboración de informes mensuales y control de gastos del departamento;\n \n\nMantenimiento de datos en los sistemas; \n\nRegistro y control de certificados médicos;\n \n\nOrganización documental y archivo;\n \n\nY otras actividades relacionadas con la función.","price":"R$2,220/month","unit":"per 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pioneers in developing tests that guide medical treatments.\n\n \n\nIf you want to grow professionally and help revolutionize healthcare, **join us!** \n\n\n\n \n\n**About this opportunity**\n\n **We are looking for a Junior Developer interested in learning and growing in the field of information technology applied to healthcare and biotechnology.**\n\n**You will join a team that transforms genetic information into clinical and personalized solutions, contributing to the development and maintenance of internal systems and technological integrations.**\n\n **Responsibilities and duties** **Responsibilities and duties**\n\n* Full Stack Development: Support the development and maintenance of web applications focused on processing and delivering genetic tests.\n* Systems Integration: Assist in creating and supporting integrations between clinical platforms, BI, CRM, and ERP systems.\n* Team Collaboration: Work alongside developers, designers, scientists, and healthcare professionals on multidisciplinary projects.\n* Quality and Best Practices: Learn and apply design and coding standards, basic testing, and version control to ensure system security and stability.\n* Documentation: Record your activities, generate development documentation, and support continuous improvement of development processes.\n\n \n\n**Requirements and qualifications** **Requirements and qualifications**\n\n **Education:**\n\n* Currently pursuing or completed undergraduate degree in Computer Science, Systems Analysis and Development, Computer Engineering, Information Systems, or related fields.\n\n **Desired knowledge:**\n\n* Programming logic, Python, Java, and JavaScript.\n* Familiarity with frameworks such as Django, Node.js, and React (a plus).\n* Basic knowledge of SQL and relational databases (PostgreSQL) and non-relational databases (MongoDB).\n* Basic understanding of REST APIs and system integration.\n* Familiarity with Linux environments and routine automation.\n* Initial experience 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We are a team that believes teamwork is essential, works dynamically, and constantly seeks new challenges!\n \n \n\nOur selection process is designed to provide equal opportunities to all candidates, regardless of race/ethnicity, religion, gender identity, sexual orientation, age, disability, nationality, social class, etc. We seek individuals who wish to join our team and align with our mission of making a meaningful contribution to corporate competitiveness and to the sustainable development of Brazil and the world.\n \n \n\nCurious about what you’ll be doing here? Take a look:\n \n \n\n**Your responsibilities will include:** \n\nDeveloping, customizing, and configuring ERP Totvs system routines;\n \n \n\nIntegrating the Totvs ERP system with internal applications via API;\n \n \n\nProviding support for systems team requests;\n \n \n\nGuiding/training system users;\n \n \n\nImplementing new routines and automations to enhance environment performance and scalability.\n \n \n\nWe expect you to possess the following knowledge and skills:\n \n \n\nExperience with ADVPL development, REST APIs, TLPP, MVC Protheus, and Protheus ERP integration and configuration;\n \n \n\nExperience with the Protheus ERP, preferably in the following modules: Fixed Assets, Procurement, Projects, Contracts, Billing, Finance, Configurator, Inventory, Tax, and Accounting;\n \n \n\n**Proficiency in TOTVS administration tools:** DBACCESS, ODBS, RPOs, Broker, Slaves;\n \n \n\nProficiency in business rules, SQL databases, and maintenance of Protheus services and environments;\n \n \n\nUse of version control tools (e.g., Git);\n \n \n\nAdministration of database queries and data extraction via SQL queries;\n \n \n\nCommunication skills;\n \n \n\n**Preferred qualifications include:** \n\nExperience applying Agile methodologies;\n \n \n\nKnowledge of object-oriented programming;\n \n \n\nKnowledge of TL++ language;\n \n \n\nFamiliarity with other ERPs (e.g., SAP, CIGMA, or others);\n \n \n\nKnowledge of technologies for integrating disparate database systems.\n \n \n\n**Required education:** Completed undergraduate degree in Systems Analysis and Development, Information Systems, Software Engineering, Computer Science, or related fields.\n \n \n\n**Availability:** 40 hours per week. Hybrid work model.\n \n \n\n**Work location:** Manaus/AM.\n \n \n\n**Discover the benefits of being a CERTIANO(A):** \n\nMeal allowance or food voucher (your choice), valued at R$49.50 per business day;\n \n \n\nHealth and dental insurance (no co-payment, waiting period, or monthly fee);\n \n \n\nGroup life insurance;\n \n \n\nPrivate pension plan with a 1% company contribution;\n \n \n\nWellhub program with company co-payment;\n \n \n\nBirthday Day Off.\n \n \n\nDoes this resonate with you? 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We’ve built an ecosystem spanning the entire country—and crossing borders—to integrate and connect businesses. We know growth happens person-to-person, and that’s what drives us.\n\n### **Our way of being:**\n\n\n\nWe accelerate growth: We turn ideas into reality within a dynamic and innovative company. Being part of this team means learning, creating, and evolving.\n\n \n\n* **️** Holistic Well-Being: We pursue holistic well-being for every team member through initiatives and benefits that enable self-care resources across five pillars: Emotional, Financial, Physical, Occupational, and Social.\n\n \n\nPluralism: Diversity is integral to who we are. Recognized among the Best Companies to Work For in Brazil, we actively promote inclusion and belonging. 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Your work will directly impact the efficiency, reliability, and innovation of our products, contributing to RD Station’s sustainable growth.\n\n**Key responsibilities:**\n------------------------\n\n\n* Develop and enhance backend software solutions aligned with business and user needs;\n* Implement best development practices and agile methodologies to ensure quality and efficiency;\n* Conduct code reviews to maintain technical excellence in deliverables;\n* Collaborate in building projects that drive company scalability and innovation;\n* Continuously explore new technologies and methodologies to improve operational efficiency.\n* Monitor product alerts and metrics to ensure system health and guide necessary operational actions.\n* Collaborate with product, engineering, and stakeholders to propose technical solutions supporting the company’s strategy.\n\n\n**What we’re looking for:**\n------------------------\n\n\n* Solid knowledge of Ruby on Rails and backend development;\n* Practical experience with agile methodologies (Scrum or Kanban);\n* Strong hands-on experience with unit and integration testing;\n* Experience with transactional databases (SQL or NoSQL);\n* Experience with analytical databases (Elasticsearch, ClickHouse, or similar);\n* Experience with data streaming in distributed systems.\n\n\n**Nice-to-have qualifications:**\n------------------------------------\n\n\n* Knowledge of messaging systems (Kafka, Pub/Sub, or similar technologies);\n* Experience with observability tools (Datadog, Sentry, Prometheus);\n* Experience working in platform, maintenance, or complex system migration teams;\n* Experience with Kubernetes;\n* Knowledge or practical experience with event-driven architecture.\n\n \n\n \n\n**Selection process steps:**\n\n\n* **Application** \\- Submission of application;\n* **Mindsight** – Work-style assessment;\n* **DigAí Interview** \\- Initial conversation with our Artificial Intelligence tool;\n* **Technical Challenge** – Technical skills evaluation test;\n* **Talent Acquisition** \\- Competency-based interview with our recruitment team;\n* **Technical Interview** \\- Technical interview to discuss role requirements;\n* **Final Interview** \\- Final conversation with management for alignment;\n* **Offer** \\- Final stage of the selection process, including job offer presentation.\n\n\n**Note:** Additional or modified stages may apply, depending on process requirements.\n\n \n\nWe’re committed to protecting your data! 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You will work under the guidance of more experienced developers, learning and applying coding best practices while contributing to the implementation of new features.\n \n \n\nResponsibilities\n \n \n\n* Assist in developing and maintaining server-side logic, learning and applying coding best practices.\n* Participate in implementing RESTful and/or GraphQL APIs, collaborating with more experienced developers.\n* Contribute to database integrations, ensuring data integrity and security.\n* Collaborate with the development team by attending meetings and contributing ideas and solutions.\n* Conduct code testing to ensure implemented features function correctly.\n* Participate in code reviews, receiving feedback and applying improvements.\n* Learn and apply secure development practices to ensure application protection.\n* Document code and developed features to facilitate understanding and maintenance.\n* Pursue continuous learning by exploring new technologies and methodologies to enhance your skills.\n* Contribute to continuous code improvement by proposing solutions to identified issues and applying development best practices.\n\n\nRequired Qualifications\n \n \n\n* Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or related fields (currently pursuing or recently completed).\n* Proficiency in backend programming languages (e.g., Node.js, Python).\n* Experience in academic or personal projects involving API development or database integrations.\n* Familiarity with agile methodologies and collaborative development practices.\n* Knowledge of No-Code/Low-Code tools (e.g., Wappler, MS Power Apps).\n* Fundamentals of API Development: Ability to assist in developing and maintaining RESTful and/or GraphQL APIs.\n* Databases: Basic knowledge of relational databases (e.g., MySQL, PostgreSQL) and NoSQL databases (e.g., MongoDB).\n* Version Control: Familiarity with Git and platforms such as GitHub or GitLab.\n* Testing Practices: Introductory knowledge of automated testing (unit, integration).\n* Software Security: Basic understanding of backend secure development practices.\n* Cloud Computing: Introductory knowledge of cloud services such as Azure, AWS, or GCP.\n* Automation Tools: Familiarity with build automation and CI/CD tools.\n* Performance Optimization: Basic understanding of code optimization for performance and scalability.\n\n\nPreferred Qualifications\n \n \n\n* Entry-level certifications in software development (preferred).\n* Familiarity with cloud computing services (Azure, AWS, GCP) (preferred).\n* Residency in the metropolitan areas of Belo Horizonte or Florianópolis","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766619615000","seoName":"developer","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-itacorubi/cate-database-dev-admin/developer-6484731079398712/","localIds":"33","cateId":null,"tid":null,"logParams":{"tid":"535d3ca9-8af3-4944-b9d5-fe52c9e5bb26","sid":"9de9a420-caad-4641-aaf1-c3dd94663c17"},"attrParams":{"summary":null,"highLight":["Assist in API and integration development","Work with backend technologies such as Node.js and Python","Learn security practices and automated testing"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Florianopolis,Santa Catarina","unit":null}]},"addDate":1766619615577,"categoryName":"Database Development & Administration","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4246","location":"R. 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By applying for this position, you agree to the use of your data as described in this notice.*\n\nEmployment type: Permanent CLT contract\n\nBenefits:\n\n* Health insurance\n* Dental insurance\n* Life insurance\n* Meal allowance\n* Transportation allowance\n\nSelection question(s):\n\n* Do you hold a driver's license category B?\n\nEducation:\n\n* Completed higher education (mandatory)\n\nWork location: On-site","price":"R$3,036/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766601653000","seoName":"technical-assistant-work-safety-technician-or-law-degree","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-itacorubi/cate-database-dev-admin/technical-assistant-work-safety-technician-or-law-degree-6484501169062512/","localIds":"33","cateId":null,"tid":null,"logParams":{"tid":"7c9e6d1d-2e62-4371-9f7f-fbaf44af58df","sid":"9de9a420-caad-4641-aaf1-c3dd94663c17"},"attrParams":{"summary":null,"highLight":["Assist in occupational hygiene inspections and reports","Driver's license category B required","Remuneration: R$3,036.09"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Florianopolis,Santa Catarina","unit":null}]},"addDate":1766601653832,"categoryName":"Database Development & Administration","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4246","location":"Praça XV de Novembro, 321 - Centro, Florianópolis - SC, 88010-400, Brazil","infoId":"6484463056857912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"IT Manager","content":"Opportunity for an **IT Manager** to work in Florianópolis/SC.\n\n**Responsibilities:**\n\n* Management and leadership of high-performance development and IT teams.\n* Project management using agile methodologies.\n* Definition of software and cloud-based project architecture (preferably Microsoft Azure), including microservices, containers, Kubernetes, and serverless.\n* Participation in DevOps processes and assurance of software quality.\n* Strategic business vision and alignment of technology with corporate objectives.\n* Stakeholder management and clear, objective communication.\n\n**Requirements:**\n\n* Bachelor’s degree in Information Technology.\n* Proven experience managing high-performance teams.\n* Experience in innovation and IT projects as a software developer, supported by a solid foundation enabling effective management and architectural design.\n* Proficiency in software architecture, cloud platforms (Microsoft Azure, OCI, AWS), and microservices, container, and Kubernetes architecture.\n* Proven experience working with relational (SQL) and NoSQL databases.\n* Experience in project management and team leadership.\n* Language: Professional working proficiency in English.\n\n**Desirable:**\n\n* Postgraduate degree/MBA in Administration, Business, Marketing, or related management fields.\n* Prior experience in consulting and/or digital business management.\n* Knowledge and hands-on experience in cloud-based project management with serverless architecture.\n* Experience with Big Data, predictive analytics, and Artificial Intelligence technologies.\n* Knowledge of React, Next.js, and/or mobile development (React Native, Xamarin Forms, .NET MAUI).\n\n**Working hours:** Business hours.\n\n**Location:** Florianópolis/SC.\n\n**Employment type:** Independent contractor (PJ) — 100% on-site.\n\n**Follow us on social media:**\n\nhttps://www.linkedin.com/company/plenna-capacità-consultoria\n\n@plenna.capacita\n\nJob type: Full-time\n\nSalary: R$12,000.00 – R$15,000.00 per month\n\nBenefits:\n\n* Corporate agreements and commercial discounts\n\nScreening questions:\n\n* How many years of experience do you have performing the duties of this role?\n* What was your most recent compensation? 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Our AI provides 24/7 instant, multilingual, and omnichannel customer support via messaging. Our omnichannel platform centralizes human customer service across all hotel channels into a single interface!\n\nWe serve clients in over 80 countries, have been ranked the 7th best company to work for in Santa Catarina (SC) by Great Place to Work, and were named the world’s best hospitality technology company by Hotel Tech Awards. Our team comprises over 150 professionals across more than 7 countries—and we’re looking for someone eager to learn and grow alongside us!\n\n**What’s Expected in This Role**\n\n* Analyze the management of metrics and KPIs across the entire CX function to ensure operational efficiency and propose improvements, generating statistics and cause-and-effect correlations;\n* Manage projects and initiatives jointly with other departments, with a high degree of autonomy, aligned with Asksuite’s global objectives;\n* Design and present dashboards and reports for leadership teams across departments;\n* Ensure data and tool integration to enable the Customer Success (CS) team to perform its activities effectively;\n* Collaborate closely with the existing CS OPS team member;\n* Work with Artificial Intelligence (AI), managing the team to effectively leverage tools and outputs that drive scalability;\n* Manage risks and opportunities through the development and monitoring of leading indicators;\n* Set CX team goals aligned with company growth plans and continuous improvement;\n* Define timing and content of customer touchpoints, focusing on optimizing customer adoption and retention;\n* Coordinate cross-departmental processes supporting upsell, renewals, and delivery of successful outcomes for our customers—including relaying customer feedback to the Product team, aligning the Support team with Engineering to resolve frequent issues, providing Sales with insights on customer alignment, and assisting Onboarding in removing implementation bottlenecks;\n* Support team structuring through analysis of the customer portfolio and tiering.\n\n**You’ll Thrive Here If You:**\n\n* Are passionate about growth and committed to personal development—here, people grow with the company (and vice versa);\n* Are curious about AI and how it practically empowers CS teams;\n* Are data-driven and results-oriented;\n* Genuinely care about helping our customers—with empathetic listening, clear teaching ability, and resilient problem-solving;\n* Have experience designing scalable processes;\n* Can break down complex problems into manageable components and devise practical solutions;\n* Communicate clearly and professionally;\n* Combine strong analytical skills with creativity;\n* Exhibit leadership traits and influence capabilities.\n* Bonus: Experience with Sensedata\n\n**Requirements**\n\n* Practical experience in Customer Success within a SaaS company;\n* Experience building data lakes, writing SQL queries, and consuming APIs;\n* Experience in data analysis and business analysis;\n* Experience working with databases;\n* Experience in programming;\n* Knowledge of statistics;\n* Advanced English proficiency;\n* Availability to work 40 hours per week;\n\n**Why People Love Being Part of Asksuite?**\n\n**Our Culture:**\n\n* We’re a young, fast-growing company;\n* We foster a culture of feedback and continuous development;\n* No dress code;\n* We support language courses and professional training;\n* We’re expanding internationally into over 80 countries;\n* We provide internal career development opportunities;\n* We rank among the top 10 small companies to work for in SC, according to GPTW;\n* We’re the world’s best workplace in the hospitality technology sector, as recognized by Hotel Tech Awards.\n\n**What We Offer:**\n\n* Nationwide health insurance plan with no copayment;\n* Dental insurance;\n* Pet health insurance;\n* Gympass;\n* Flash Benefits Card: BRL 1,250.00/month;\n* Monthly Education Allowance: BRL 200.00;\n* Psychological support;\n* Life insurance;\n* Leve: Financial consulting and wellness;\n* Relocation assistance (if needed);\n* Birthday day off;\n* Flexible working hours.\n\n**Does this resonate with you? 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It was precisely this challenge that gave rise to **CondoConta**, the first fintech created to transform the condominium market.\n\n\n\nMore than just a bank, we offer transparency, security, and technology—enabling syndics, management companies, and residents to enjoy a modern, trustworthy experience, with solutions specifically designed for this universe.\n\n\n\nOur purpose is clear: simplify, professionalize, and digitize condominium financial life—strengthening trust between management and residents. 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