Collections Assistant

Description

Job Summary: We are seeking an organized, communicative, and proactive Collections Assistant to negotiate debts, monitor payments, and support financial operations. Key Highlights: 1. Collaborative work environment 2. Opportunity for professional growth 3. Proactive and responsive communication for collections and negotiations **Job Description:** We are looking for an organized, communicative, and proactive Collections Assistant to join our team. This professional will be responsible for contacting clients to negotiate outstanding debts, monitoring payments, and supporting administrative tasks within the finance department. **Main Responsibilities:** * Conduct proactive and responsive client contact for collection of outstanding amounts (phone, WhatsApp, and e\-mail) * Negotiate payment terms, conditions, and bill issuance * Update customer registration information in the system * Monitor agreed-upon arrangements and ensure payment compliance * Record interactions and actions taken * Support administrative tasks within the finance department * Generate collection reports when required **Requirements:** * Completed high school education * Prior experience in collections, call center services, or finance is a plus * Strong verbal and written communication skills * Negotiation skills * Organizational skills and attention to detail * Basic computer knowledge (Microsoft Office suite and systems) **Desired Competencies:** * Proactivity * Empathy and courtesy in client interactions * Ability to manage goals and deadlines * Resilience in conflict situations **We Offer:** * Competitive salary commensurate with the role * Collaborative work environment * Opportunity for professional growth * Submit your resume via WhatsApp at (48\) 93381\-1223 Employment Type: Full-time CLT Compensation: R$2\.000,00 \- R$2\.300,00 per month Benefits: * Education allowance * Company-provided mobile phone * Transportation allowance Work Location: On-site