Description
Job Summary:
We are seeking a professional for the Workshop Reception to handle customer service, visitor control, vehicle handling, and administrative support.
Key Highlights:
1. In-person and telephone customer service
2. Basic administrative support
3. Upholding the dealership's institutional image
We are currently expanding, thus offering an opportunity for Workshop Reception!
Responsibilities:
Customer service (in-person and telephone).
Receiving customers courteously and professionally.
Scheduling services and directing customers to responsible departments (sales, workshop, parts, etc.).
Controlling visitor entry and exit:
Registering customer and visitor entries in the system or spreadsheets.
Notifying the responsible department upon customer arrival.
Vehicle handling
Vehicle check\-list;
Upholding the dealership's institutional image.
Basic administrative support.
Requirements:
* Experience in customer service;
* Driver's License Category B;
Education:
* Completed high school;
* Technical or higher education in related fields (Administration, Marketing, etc.) is a plus;
Minimum Education Level: High School (Secondary Education)
Driver's License Requirement: B