Administrative Manager

Description

Job Summary: We are seeking an Administrative Manager responsible for managing personnel, inventory, finance, and store operations, with a focus on supporting franchisees and customers. Key Highlights: 1. Comprehensive management of personnel and store operations 2. Responsibility for financial and inventory administration 3. Direct customer service and support to franchisees and customers **We are looking for an Administrative Manager in Itabuna, BA.** **Reporting to the Franchisee, your responsibilities will include:** * Personnel Management (store ADM team) * Inventory Management * Tool Control * Product Warranty Control (analysis and resolution) * Operational Training (customer service and processes) * Administrative and Financial Control * Facility Maintenance Management * Management and Supervision of PPEs (Personal Protective Equipment) * Handling and Follow-up of Technical Inspections / Regulatory Audits * Customer Service / Handling Complaints or Inquiries * Onboarding Support for New Employees * Monitoring Front Desk Processes * Analysis of Operational Reports * Responsibility for Store Opening and Closing * Monitoring HR and Administrative Processes * Evaluation of New Employees' Probation Period (onboarding) * Cost/Budget Management * Responsibility for Store Vehicle Management (tracking, administration) * Recruitment and Selection of Professionals **Requirements** * Completed or currently pursuing a Bachelor's degree in Business Administration, Human Resource Management, Financial Management, or related fields; * Experience as an Administrative Manager; * Knowledge of administration and personnel management; * Ability to work effectively in teams; * Proficiency in Excel and Word; * Strong communication skills, organizational ability, and proactivity. Experience: * Personnel Management (Mandatory) Work Location: On-site