Job Summary: A dynamic, results-oriented leader passionate about developing people and fostering an innovative, collaborative environment, with a focus on team management and relationships with cooperative members. Key Highlights: 1. Lead and develop people in a cooperative environment 2. Promote innovation and team engagement 3. Focus on results and relationships with cooperative members If you identify with cooperative values, are a dynamic, results-oriented leader passionate about developing people, we want to meet you! We operate in the cities of **Francisco Beltrão, Marmeleiro, Dois Vizinhos, Pato Branco, Guarapuava, Realeza, São Lourenço do Oeste, and Chapecó.** We are undergoing ***evolution*** and seeking professionals who wish to grow alongside us! **Join Evolua** **Responsibilities and Duties** * Enhance employee development and safeguard organizational climate through evaluations, feedback delivery, and guidance—managing a healthy work environment and disseminating and applying best practices in people management. * Create and foster an innovative environment, encouraging participatory behavior and motivating the team toward creative solutions—aiming for a motivating workplace and fulfilled cooperative members. * Evaluate and analyze team performance outcomes and identify improvement opportunities through clear goals, regular performance monitoring, constructive feedback, and alignment—ensuring efficient, effective, and sustainable achievement of established objectives. * Hire, develop, supervise, and guide your team—selecting, training, valuing, and/or promoting professional growth; stimulating and influencing goal attainment for the Institution; celebrating achievements; and seeking solutions and alternatives when expected results are not met—building a high-performance team through assertive decision-making. * Participate in developing and executing the Cooperative’s strategic planning actions, taking ownership of initiatives, clarifying objectives, and aligning the team—ensuring a sustainable Cooperative. * Manage process quality (new admissions, registration updates, product and service commercialization, credit recovery and operations), assuming technical and administrative responsibility for operations conducted at the service unit—monitoring managerial reports and audit findings, identifying and correcting issues, and guiding the team on correct internal process execution—aiming to refine planning, mitigate operational risks and expenses, and enhance operational efficiency. * Serve cooperative members with excellence, strengthening trust-based relationships by offering Cooperative products and services via relationship channels—seeking member satisfaction and primacy. * Identify opportunities and direct the team to conduct business at the Service Unit according to the Ailos Way of Doing Business—engaging with existing and new cooperative members and the community, providing business solutions, education, and guidance tailored to member needs—delivering total deposit and credit portfolios, and achieving budgeted revenues through engagement, direction, and follow-up—ensuring member satisfaction and relationship quality, increased productivity, budget attainment, and sustainable results. * Manage the Service Unit’s relationship strategy—interacting with cooperative members, the community, local businesses, and organizations—representing the Cooperative in negotiations, events, visits, and outreach activities, including with public agencies—to strengthen the Cooperative’s community image, increase interaction, presence, participation, business volume, member satisfaction, and achievement of set objectives. * Strengthen relationships to expand cooperative member affiliation and loyalty—through proactive strategies targeting the cooperative member base via active contact, visits, service delivery, and financial advisory—ensuring their primacy and strategic planning achievement. * Define and execute the Service Unit’s prospecting strategy—through opportunity mapping, database utilization, and partnerships with institutions, companies, and associations—offering products and services and encouraging use of institutional programs—aiming to expand the cooperative membership base. * Perform other duties related to the position. **Requirements and Qualifications** Education: Completed Bachelor’s degree in Business Administration, Accounting Sciences, Economics, or related fields. Completed postgraduate specialization in: Cooperative Management, People Management, Business Management, Business Management in Cooperatives or Financial Institutions, Financial Management, or related fields. CPA-10 certification required; CPA-20 preferred. **Additional Information** **Benefits:** * Meal Allowance; * Health Insurance; * Life Insurance; * Education Assistance; * Childcare Assistance; * Private Pension Plan; * Profit-Sharing Program (PPR). We are a credit cooperative comprising over 75,000 cooperative members and more than 250 employees. We operate 18 physical branches and one Business Room across Paraná and Santa Catarina states, plus a digital branch serving Brazil’s entire South Region. ***\#cooperation*** We belong to the Ailos System, composed of 13 credit cooperatives and over 1.5 million cooperative members. Our purpose is clear: to serve and inspire people to improve the world. We act responsibly within our communities, offering financial products and services that generate positive impact. At **Evolua**, people are at the heart of everything. We are people caring for people—with respect, empathy, and commitment to everyone’s development, starting with ourselves. ***\#people*** Our culture emphasizes transparency in communication, simplicity in relationships, and a proactive attitude that drives innovation and action. Here, we value those who seek to evolve alongside us. ***\#simpleandclose***