Are you passionate about the automotive industry? Would you like to work at a large company? Then come with us to create beautiful experiences for our customers! Register for our opportunity as a Warranty Specialist. We would love to meet you! **Responsibilities and duties** * Receive, process, and evaluate warranty requests, verifying eligibility according to company terms and policies; * Maintain detailed and accurate records of all warranty claims and communicate with the manufacturer to obtain authorizations and resolve quality issues; * Provide technical support to customers and mechanics, ensuring reimbursements and a high level of customer service throughout the warranty process; * Analyze data and prepare reports on warranty claims, identifying trends and areas for quality improvement and product development; * Perform other related tasks assigned by immediate management. **Requirements and qualifications** * High school diploma; * Experience as a Warranty Specialist at a vehicle dealership; * Knowledge of Microsoft Office Suite; * Knowledge of Quality Management (standards and regulations) and ability to analyze data. **Additional information** **Workplace: Roma Renault \- Recreio;** **Schedule: Monday to Friday \- 8:00 AM to 6:00 PM** Benefits: * Transportation voucher; * Meal allowance; * Health insurance; * Dental plan; * Life insurance, with no cost to the employee; * Various partnerships and agreements (Universities, language schools, etc); * Acolher – Employee Support Program; * Bem\-Vindo Bebê Program (Welcome Baby Program); * “Eu indico a Roma” Program (I Recommend Roma Program); * Partnership with SESC offering access to theaters, hotels, excursions, and other activities; * Discount on the purchase of products and services from Group companies. We are one of the largest companies in Brazil operating in the automotive sector! With a history of over 40 years, we go from "*uai*" to "*caraca*" with mastery, accelerating in the two- and four-wheeled world across the states of Minas Gerais and Rio de Janeiro. We have more than 40 units representing the brands Fiat, Ford, Yamaha, Citroën, Peugeot, Renault, Jeep, Toyota, Volkswagen, and RAM. We have a large administrative headquarters, serving as a benchmark in modernization. We continue innovating with a business management approach that values customer satisfaction and employee appreciation. We invite you to explore our job opportunities. \#JoinRoma