INFRASTRUCTURE OPERATIONS TECHNICIAN I

Description

Job Summary: We are seeking an Infrastructure Operations Technician I to ensure the smooth operation of our infrastructure, performing maintenance, monitoring, and technical support. Key Highlights: 1. Dynamic and collaborative culture, with autonomy and passion. 2. Values innovation and professional development. 3. Lightweight work environment focused on high performance. At V.tal, we believe technology connects people and transforms the future. We are an innovative company focused on excellence, operating with a dynamic and collaborative culture. Our team works with autonomy, passion, and commitment, always striving for the best results. We are looking for an Infrastructure Operations Technician I to join our team. You will be responsible for ensuring the smooth operation of our infrastructure, performing maintenance, monitoring, and technical support. Your contribution will be essential to guarantee service continuity, optimize system performance, and maintain operational stability. Join a team that values innovation and professional development! **Responsibilities and Duties** * Monitor and maintain network and systems infrastructure, ensuring availability and performance. * Provide technical support to users, resolving issues and configuring equipment. * Perform preventive and corrective maintenance on hardware and software. * Implement and configure new infrastructure solutions. * Document infrastructure procedures and configurations. **Requirements and Qualifications** * Experience in network and systems support. * Knowledge of operating systems (Windows, Linux). * Knowledge of networking protocols (TCP/IP). * Ability to diagnose and resolve technical issues. * Proactivity and teamwork skills. * Technical degree in Computer Science, Telecommunications, or related fields. * Certifications in networking (CCNA, Network\+) or systems (MCSA) are a plus. **Additional Information** Benefits: * Meal Allowance and/or Food Voucher * Transportation Voucher * Medical Assistance * Dental Assistance * Life Insurance * Private Pension Plan * Profit-Sharing Program (PPR) * Pharmacy Allowance * Childcare Allowance * Flexible Working Hours * V.tal Benefits Club * Extended Maternity Leave (6 months) * Extended Paternity Leave (20 days) **THE FUTURE STARTS HERE — AND WE’LL BUILD IT TOGETHER WITH YOU** ---------------------------------------------------------------- **We are V.tal, a company founded with the purpose of enabling connection to the digital world and transforming people’s lives.** We work to help position Brazil among the most digitally advanced countries worldwide, promoting digital inclusion, driving new businesses, and stimulating regional development. This is possible because we launched with Brazil’s largest fiber-optic network and a team that makes things happen. We operate a neutral, shared network — accessible to telecom operators, ISPs, and partners of all sizes and regions. This fills us with pride. Our robust infrastructure enables us to deliver extensive coverage and reach, helping our clients go further while optimizing their investments. **OUR TEAM** We are connected, agile, and driven by outstanding results. Our work environment is lightweight because it is built on collaboration, mutual trust, and shared celebration of every achievement. Here, we don’t make excuses — we seek solutions. With this high-performance team, we work daily to position Brazil among the most digitally advanced countries worldwide, promoting digital inclusion, economic development, and social progress. **CHECK OUT OUR CORE PRINCIPLES** **We play fair and trust each other.** **Continuous evolution and learning is our mantra. Without learning, there is no evolution.** **We are obsessed with excellence and high performance. The pursuit of results happens daily in every decision.** **Work hard, play hard! We are focused and maintain a healthy work environment.** **DO YOU IDENTIFY WITH OUR PROPOSAL? THEN JOIN US TODAY TO BUILD THE FUTURE TOGETHER!** **We are V.tal, a company founded with the purpose of enabling connection to the digital world and transforming people’s lives.** We work to help position Brazil among the most digitally advanced countries worldwide, promoting digital inclusion, driving new businesses, and stimulating regional development. This is possible because we launched with Brazil’s largest fiber-optic network and a team that makes things happen. We operate a neutral, shared network — accessible to telecom operators, ISPs, and partners of all sizes and regions. This fills us with pride. Our robust infrastructure enables us to deliver extensive coverage and reach, helping our clients go further while optimizing their investments. **OUR TEAM** We are connected, agile, and driven by outstanding results. Our work environment is lightweight because it is built on collaboration, mutual trust, and shared celebration of every achievement. Here, we don’t make excuses — we seek solutions. With this high-performance team, we work daily to position Brazil among the most digitally advanced countries worldwide, promoting digital inclusion, economic development, and social progress. **CHECK OUT OUR CORE PRINCIPLES** **We play fair and trust each other.** **Continuous evolution and learning is our mantra. Without learning, there is no evolution.** **We are obsessed with excellence and high performance. The pursuit of results happens daily in every decision.** **Work hard, play hard! We are focused and maintain a healthy work environment.** **DO YOU IDENTIFY WITH OUR PROPOSAL? THEN JOIN US TODAY TO BUILD THE FUTURE TOGETHER!