\#WeAreMoreAtTIM Being part of TIM means connecting with what we believe in and having MORE alignment with the entire TIMe. It's about learning new ways to offer the world work with MORE purpose. Learning at TIM is MORE than possibility. It's what drives us to do MORE and better. It's developing skills creatively and turning technology into MORE freedom. Technology at TIM is MORE than having the best coverage. It's imagining possibilities with MORE innovation, connecting everyone with respect and agility. Diversity and Inclusion at TIM is MORE than embracing. It's a culture increasingly MORE essential to our everyday life. It's creating a MORE positive impact by being who you are. Come be yourself and be part of a TIMe that has the courage to innovate, the freedom to try, and the desire to make a difference in people's lives. \#ImagineThePossibilities We value applications from People with Disabilities, Black People, LGBTI\+ People, People 45\+ and Women! **Responsibilities and duties** Responsible for providing innovative solutions to customer problems, that is, capturing business requirements and transforming them through analysis and design into technical solutions. **Main activities** * Analyze business requirements and define technical solutions, focusing on innovation and adherence to customer needs; * Design and define architectures for complex, new or legacy systems, considering scalability, security, performance and interoperability; * Conduct technical requirement gathering with stakeholders, translating functional and non-functional demands into architectural specifications; * Develop detailed technical proposals, including architecture models, integration flows and component definitions; * Perform assessments of existing systems, identifying opportunities for refactoring, modernization and integration; * Develop test plans, validation strategies and implementation schedules for proposed solutions; * Diagnose and propose solutions for technical issues related to communication between systems, services and platforms; * Manage technical projects: demand control, feasibility assessment, delivery tracking and production of technical documentation; * Apply artificial intelligence and machine learning techniques to support process automation, predictive analytics, data classification and continuous improvement of developed solutions. **Requirements and qualifications** * Knowledge in Microsoft 365: Administration of environments and services, with focus on identity management, groups, security policies and compliance; * Power Platform: Administration of environments, including Dataverse; * Development of applications in Power Apps (model\-driven, canvas and portal); * Automation of processes and system integration using Power Automate; * SharePoint Online: Management of Site Collections, development of modern sites, content structuring and application of governance policies; * Azure: Administration of Resource Groups, service monitoring, performance analysis and troubleshooting based on logs and metrics; * SQL Server (Azure and On\-premises): Execution of queries, database administration, gateway management and publishing dashboards in Power BI; * Power BI: Creation of interactive dashboards, workspace administration and integration with diverse data sources; * Copilot Studio: Development of AI-based solutions, including creation of custom agents for service automation and integration with corporate systems; * Power Virtual Agents (PVA): Creation, training and management of intelligent chatbots, focusing on user experience and operational efficiency; * Microsoft Fabric: Administration of Data Lakes, data organization and support for advanced analytics initiatives; * Change and incident management: Experience in ITSM processes, with focus on governance, traceability and risk mitigation; * Artificial Intelligence: Experience applying AI and machine learning techniques in corporate solutions, including intelligent automation, predictive analytics, data classification and integration with Microsoft cognitive services; * Mandatory completed undergraduate degree in Computer Science, Computer Engineering, Information Systems or related Information Technology fields; * Postgraduate studies or certifications in Artificial Intelligence, Microsoft Power Plat or related areas will be considered differentials. **Additional information** At TIM, your well\-being is our well\-being, therefore the Conexão Bem \+ Estar program aims to strengthen TIM's genuine care for the TIMe and their families, through practical initiatives across various fronts so that everyone is always well, both personally and professionally. Check out our benefits: * Flexible Benefits Program * Medical and Dental Assistance \* * Medication Benefit \* * Wellhub (ex\-Gympass) \* * Food and/or Meal Voucher * Financial Well\-Being Program * Private Pension * Mobile phone with Unlimited Internet and Voice allowance * Agreements and Partnerships with more than 3\.000 companies and institutions, including partnerships for discounts on your electricity and broadband internet bills * Online English course extendable to 1 family member or friend * Internal Training and Development Program * Profit Sharing * My first benefit \- Allowance for children up to 2 years old * Childcare Reimbursement (for parents) * Flexible work models and working hours * Happy Day \- A day off during your birthday month * Extended leave for maternity, paternity, marriage and adoption * Transportation Voucher And more! * Extendable to legal dependents It's about having MORE alignment with the entire TIMe and connecting with what we believe. It's about learning new ways to offer the world work with MORE purpose. It's what drives us to do MORE and better. It's developing skills creatively and turning technology into MORE freedom. It's imagining possibilities with MORE innovation, connecting all people, with respect and agility. It's a culture increasingly MORE essential to our daily lives. It's creating a MORE positive impact by being who you are. Come be yourself and be part of a TIMe that has the courage to innovate, the freedom to try, and the will to make a difference in people's lives. This means we have a positive environment for development, opportunities and inclusion. It's the recognition that we make a difference in people's lives. We will continue working, developing the best market practices and evolving together with our TIMe. Together, \#WeAreMoreAtTIM! **Check out our opportunities in other areas!** Access the links below and explore more available positions.