We are a Group composed of brands with over 45 years of experience in healthcare, present in the states of Rio de Janeiro and São Paulo, conducting over 456 thousand annual consultations and caring for more than 100 thousand patients. Our identity has been built by balancing a focus on people with efficient management, which is why we value professionals who are curious, welcoming, possess human warmth, convey trust, but are also efficient, agile, assertive, results-driven, and process-oriented. We are driven by the purpose of creating an active, pain-free Brazil, transforming healthcare relationships by offering an ecosystem of excellence for patients with musculoskeletal conditions and assisted therapy. We are undergoing transformation and seeking professionals who want to be part of our story. To work with us, you must identify yourself with our values: FOCUS ON PEOPLE ### **Our Values** **People are our DNA:** We maintain fairness in relationships with patients, coworkers, partners, and service providers. We encourage dreams and value individuals based on their competencies. **We simplify to do it well:** We anticipate problems and seek to carry out activities as efficiently as possible, acting immediately and in a coordinated manner with a focus on solutions. **We want more:** We tirelessly pursue improvement, value feedback, and are committed to consistently delivering the best experience. **We empower people:** We proactively solve problems and seek opportunities, taking responsibility for our tasks without shifting it onto others. If you want to make a difference, you've found the right place! Come make history with us! \#**WeAreVitus** \#**ForAPainFreeLife** **Responsibilities and Duties** Main activities: * Phone, email, WhatsApp, and chat support; * Scheduling appointments and exams; * Reception support; * Acquisition of new patients. **Requirements and Qualifications** Mandatory requirements: * Completed high school education; * Good verbal fluency; Desirable requirements: * Experience in customer service; * Experience in the healthcare field will be a differentiator. **Additional Information** Location: Barra da Tijuca - RJ Workload: 44 hours per week, Monday to Friday from 11 a.m. to 8 p.m., and Saturday on a rotating schedule; Benefits: Meal/Food allowance, Health insurance, Dental insurance, Total Pass, and Transportation allowance Grupo Vitus was founded in 2019 with the goal of expanding our way of caring and valuing our patients' health, with the purpose of creating an **active, pain-free Brazil.** We are composed of brands with over 45 years of experience in healthcare. Currently, we operate in the states of Rio de Janeiro and São Paulo, performing over 120 thousand annual consultations and caring for more than 40 thousand patients. Our ecosystem consists of several brands distributed across three business units: Orthopedics, Assisted Therapy, and Digital Rehabilitation. Our structure is designed to provide our patients with: consultations performed by an excellent clinical team; state-of-the-art diagnostic tests; medical treatments; internationally certified assisted therapy; and both in-person and digital rehabilitation. **Now that we've presented WHAT we do, let's talk about HOW we do it.** We are driven by the purpose of creating an active, pain-free Brazil, transforming healthcare relationships by offering an ecosystem of excellence in musculoskeletal treatment. Our identity was built by balancing a focus on people with efficient management, which is why we value professionals who are curious, welcoming, possess human warmth, convey trust, but are also efficient, agile, assertive, results-driven, and process-oriented. To identify with us, you must recognize yourself in our values: We are a company undergoing transformation and seeking professionals who wish to be part of the story of this company, a reference in treating patients with musculoskeletal diseases and assisted therapy. **\#WeAreVitus** **\#ForAPainFreeLife**