Administrative Assistant and Receptionist

Description

Job Summary: A dynamic professional focused on results will provide administrative and commercial support, strengthen customer relationships, and optimize telecommunications processes. Key Highlights: 1. Opportunity for professional growth. 2. Development of administrative and commercial skills. 3. Strengthening customer relationships. Job Title: Administrative Assistant and Receptionist \- Telecommunications Company: Fibras do Rio Location: Rio de Janeiro – Rocinha Employment Type: CLT / On-site (immediate start) Work Schedule: 6 days on, 1 day off About Fibras do Rio: Fibras do Rio specializes in telecommunications solutions, offering high-quality internet and personalized service. We are seeking a dynamic professional with teamwork spirit and a results-oriented mindset to combine administrative and commercial abilities and strengthen our customer relationships. Responsibilities: Monitor, record, and track telecommunications service orders, ensuring deadlines and quality. Provide administrative support to technical and commercial teams. Conduct proactive and responsive customer service to retain clients. Propose solutions to prevent cancellations and maintain customer satisfaction. Support the technical team. Assist in sales activities, proposal issuance, and contract closing. Organize and maintain files and reports related to operations and sales. Collaborate with internal departments to streamline processes and improve workflow. Requirements: Prior experience in administrative and/or commercial roles. Knowledge of service order processes (preferably in telecommunications). Proactive, communicative, and results-oriented profile. Strong interpersonal skills and experience in customer retention. Basic computer proficiency (Excel, Word, internal systems). Availability for immediate start. Preferred Qualifications: Previous experience at a telecommunications company. Experience in customer retention and service sales. Benefits: Salary: R$ 1\.700,00 Variable bonus Transportation allowance Alelo meal voucher – R$ 28.40/day (credit function) Birthday day off Real opportunity for career growth Online qualification courses SESC benefit (Health, Travel, and Leisure) Minimum Education: Bachelor's degree Willingness to relocate * ?? Real opportunity for career growth * ?? Birthday day off * ?? Online qualification courses * ?? Transportation allowance * ?? Variable bonus * ?? SESC benefit (Health, Travel, and Leisure) * ?? Alelo meal voucher – R$ 28.40/day (credit function)