Restaurant Manager

Description

Job Summary: A restaurant manager is responsible for supervising daily operations, managing staff, controlling the budget, and ensuring customer satisfaction. Key Highlights: 1. Team and restaurant operations management 2. Focus on customer satisfaction and continuous improvement 3. Development of leadership and problem-solving skills A restaurant manager is responsible for supervising daily operations, managing staff, controlling the budget, and ensuring customer satisfaction. Key responsibilities include hiring and training personnel, inventory management, compliance with hygiene and safety regulations, and analyzing performance metrics to ensure business profitability and efficiency. Key Responsibilities Team Management: Hire, train, motivate, and supervise kitchen and dining room staff. Create schedules to ensure adequate staffing coverage. Financial Management: Control budgets, analyze cost of goods sold (COGS), manage food and supply inventory, and oversee purchasing. Restaurant Operations: Ensure efficient and seamless daily operations—including reservations, reception, food preparation, and customer service. Customer Service: Ensure customer satisfaction, resolve complaints, monitor feedback, and maintain a high standard of service quality. Compliance and Safety: Ensure the restaurant complies with all health, safety, hygiene, and applicable legal requirements. Continuous Improvement: Implement strategies to enhance customer experience, increase profitability, and optimize overall restaurant performance. Required Skills Leadership: Ability to motivate and manage teams, resolve conflicts, and foster a positive work environment. Management: Organizational skills, attention to detail, and ability to manage multiple aspects of the business simultaneously. Business Knowledge: Understanding of restaurant operations—from kitchen to dining room—including sales procedures and ingredient cost management. Problem Solving: Ability to act quickly to resolve emerging issues, activating a "recovery mode" when necessary. Job Type: Full-time, Permanent CLT Compensation: R$1.833,31 – R$4.515,72 per month Benefits: * Profit-sharing * Life insurance * Commuter allowance