Financial Performance Coordinator for Collections

Description

Job Summary: Financial Performance Coordinator for Collections to drive the collections strategy, manage PDD indicators, and optimize financial results at YDUQS. Key Highlights: 1. Create and manage PDD (Provision for Doubtful Debts) management intelligence indicators. 2. Lead the area's budget and performance projections. 3. Proactively conduct financial impact forecasts and analyses. **HERE YOUR CAREER STARTS BIG.** **JOIN US AS A FINANCIAL PERFORMANCE COORDINATOR FOR COLLECTIONS AT YDUQS.** We have an ambitious project requiring a team ready to think originally and disruptively, with the objective of solving today's major challenges in education: access, technology, customization, and our students' success. We are an energetic company that launched at scale and delivers extraordinary results. Join this team! **COME TRANSFORM LIVES — INCLUDING YOUR OWN.** **Responsibilities and Duties** **The main challenges as a FINANCIAL PERFORMANCE COORDINATOR FOR COLLECTIONS are:** * Create, implement, and manage PDD (Provision for Doubtful Debts) management intelligence indicators, plus lead business unit meetings on this topic; * Create and manage the following lines of financial results: Received fines and interest, and granted discounts; * Create and monitor strategic indicators such as rollover rate by delinquency bucket, portfolio size, and significant changes; * Lead the area's budget (creation, updates, and management), and develop performance projection views (using creative and varied statistical methods); * Proactively conduct forecasts (forecasting), scenario analysis, and impact analysis (pre- and post-event), covering both PDD and expense lines related to discounts, as well as revenue from received fines and interest; * Holistically manage the delinquent portfolio, with deep understanding of student profiles, behavioral analytics integration, and other analyses; * Monitor external benchmarks, including competitor analysis, financial statement reviews of analogous companies, and opportunity identification. **Requirements and Qualifications** **We seek professionals with:** * Completed undergraduate degree in: Engineering, Statistics, Project Management, Business Administration, Economics, Mathematics, Computer Science, Information Systems, or related fields; * Postgraduate degree (preferred, not mandatory); * Advanced-level Microsoft Office proficiency; * Knowledge of the higher education market (preferred, not mandatory); * Knowledge of collection strategy and policies (mandatory); Experience in collection strategy, delinquent portfolio management indicators, and performance management. * **Additional Information** Work Location: Barra da Tijuca \- RJ. Working Hours: 40 hours per week, Monday to Friday, from 9 a.m. to 6 p.m., with flexible options between 8 a.m. and 5 p.m. Work Model: Hybrid — 3 days onsite per week. **At YDUQS, you will find:** * **Tuition scholarships** up to 100% for employees, legal dependents, and extended family members (parents, siblings). Up to three scholarships may be held simultaneously; * **Health insurance**, fully subsidized for the employee and partially for family members, with employee responsible for copayments; * **Dental insurance**, optional, to support your oral health; * **Meal allowance or food voucher**, with choice flexibility to suit your needs; * **Wellhub or Totalpass**, offering flexible gym options; * **Wellz**, a mental and emotional wellbeing platform providing diverse support options, including online individual therapy; * **Wellness and benefits club**, with a dedicated program and exclusive advantages; * **Flexible dress code**, promoting our diversity; * **Life insurance;** * **SESC membership;** * **Corporate University**, accessible via our exclusive portal, Educare; * **Growth opportunities**: Over 60% of current openings are filled through internal selection processes. Hybrid work model across all corporate offices of the company. Flexible working hours: We offer a Flexible Hours Policy for corporate administrative employees, with shift options within company-defined time bands, including remote work options. Extended remote work (home office) for new mothers returning from maternity leave, up to 3 months, depending on role. We believe in the excellence of our education and therefore value graduates from our institutions in our selection processes. Commitment to inclusion: All our positions are also open to people with disabilities, reinforcing how much we value diversity. **DIVERSITY: YDUQS values diversity, and the additional information provided in the diversity fields is very important to us — please do not skip these questions.** Have you ever thought about **transforming society** through **education**? Then join YDUQS! YDUQS is an education and technology services group committed to driving a **quantum leap in quality** for higher education in Brazil. We deliver high-quality education to individuals across all socioeconomic classes nationwide, throughout their adult lives. With approximately 1.4 million students, we are one of the largest higher education groups in Brazil. With nearly 16,000 employees, we are among the best companies to work for in the country, according to the EXAME People Management Award 2024. We are ambassadors of Educa2030, the United Nations Global Compact movement in Brazil, and the only higher education institution worldwide rated "AA" in ESG by MSCI in October 2023 — demonstrating our commitment to higher education in Brazil and our capacity to generate value for all stakeholders in our business. **MISSION** To educate in order to transform. **VISION** To transform education in Brazil through intensive use of technology to support the development of youth and adults across all socioeconomic classes, from Oiapoque to Chuí, with sustainable practices for all our audiences. **VALUES** **Student-Centered Focus** We all work for the student; we are passionate about education. **Ownership Mindset and Results Orientation** We act as owners and deliver results as a team. **Quality** We provide a unique educational experience for everyone, powered by intensive use of technology. **People** We take pride in working here and believe in meritocracy. **Innovation and Simplicity** We embrace the new — and simple solutions too. **Diversity and Ethics** We do what is right, valuing differences and diversity. **OUR EDUCATIONAL INSTITUTIONS** Ibmec \- IDOMED \- Estácio \- Damásio Educacional \- Hardwork Medicina\- Qconcursos \- Wyden: UniToledo, UniFacid, UniFanor, UniFBV, UniRuy, Faculdade Martha Falcão, UniFavip, UniMetrocamp, Facimp, Faci e Newton Paiva. **We are transforming education through Technology** For us, education and technology are the formula for inclusion. Leveraging the best of each of our institutions, we are building — like no other organization has — an education system that combines quality, scale, broad access, specialization, and seamless integration between in-person and digital learning. **The best digital ecosystem in the sector** * \+ 30 AI-powered solutions scaling across the entire business * 80% of innovation and technology professionals are internal hires * 150 partnerships with startups and innovation solutions * Deep expertise in student behavior analytics **WHAT YOU WILL FIND HERE?** We rely on professionals who value innovation in a diverse, simple, and ethical environment. Our initiatives always place **the student at the center of decision-making**, because we consider their success as our own. With strong **digital culture adoption**, we operate through the development of methodologies and content reflecting the challenges and needs of our time. We have a **highly senior and competent leadership team**, guiding our organizational strategy with confidence. We are committed to addressing the strategic national challenge of Diversity & Inclusion, implementing a **structured program and consistently elevating this topic with senior leadership.** We are obsessed with **employee engagement**, having implemented a structured eNPS program with five squads running in parallel, focused on continuous improvement of the employee experience. Within three months of launch, we have already implemented 14 improvements targeting career development opportunities and digital infrastructure. Have you ever thought about **transforming society** through **education**? Then join YDUQS!