Assistant Store Manager – Stationery

Description

Job Summary: The Assistant Store Manager will support the management of a stationery store in Niterói, focusing on excellence in customer service, achievement of sales targets, and team organization. Key Highlights: 1. Team leadership and development 2. Focus on excellence in customer service 3. Inventory management and visual merchandising IRH Consultoria is recruiting, for its stationery-sector client, the following opportunity: Assistant Store Manager – Stationery Location: Itaipu/Niterói Employment Type: CLT (Permanent) We seek candidates with strong communication skills, a passion for customer-facing roles, persuasive ability, punctuality, organizational skills, and friendliness. **Your Mission:** As Assistant Store Manager, you will support the Store Manager in overseeing daily store operations, ensuring excellence in customer service, achievement of sales targets, and effective team organization. You will be at the heart of store operations, contributing to the business’s continued success. **Responsibilities:** * **Team Management:** Lead and develop the sales team, ensuring alignment with company values and achievement of individual and collective goals. * **Customer Service:** Deliver exceptional customer service by addressing inquiries, resolving issues, and fostering customer loyalty. * **Inventory Management:** Monitor inventory levels, place replenishment orders, control losses, and maintain organized inventory. * **Visual Merchandising:** Arrange the store attractively and functionally, ensuring appropriate product display and an optimal customer experience. * **Daily Operations:** Perform cash closing procedures, manage receipts and payments, and ensure premises security. * **Performance Indicator Analysis:** Track store performance indicators, identify improvement opportunities, and propose actions to optimize results. * **Project Participation:** Support and participate in company special projects, such as promotions, product launches, and events. Requirements: * Prior experience in team management and customer service; * Familiarity with store operations (cash handling, inventory, visual merchandising); * Leadership and communication skills; * Proactivity, organizational ability, and results orientation; Education: Completed High School. Working Hours: Shifts from 08:00 to 17:00 or 10:00 to 19:00 Saturdays: 09:00 to 14:00 Compensation: BRL 2,012.63 + commission upon target achievement Transportation Voucher (VT) Dental Plan (available after 3 months) Banked Hours. Job Type: Permanent CLT Salary: BRL 2,012.00 per month Benefits: * Dental assistance * Transportation voucher Work Location: On-site