**About the company:** Present in the education sector for over two decades, IESDE is a national reference in producing high-quality educational content. We develop teaching systems composed of books and videos, qualified and adapted to the Brazilian reality. With excellence as its premise and the application of intelligence to the challenges presented by the education sector as the guiding concept of its actions, IESDE contributes to knowledge transfer and the training of competent professionals. The company's production focuses on preparing and formatting books, videos, and computer platforms, always in an integrated and complementary manner. **Job Description:** We are seeking a dedicated and organized Administrative Assistant. The ideal candidate will be responsible for performing administrative functions related to an academic hub, ensuring the efficiency of internal processes. **Responsibilities:** * Provide in-person, telephone, and WhatsApp support. * Guide students regarding enrollment, re-enrollment, access to the virtual learning environment, and academic deadlines. * Assist in resolving questions about courses, documentation, tuition fees, and internal processes. * Support students in mandatory activities such as exams, in-person assessments, and practical evaluations. * Monitor students to improve retention and engagement. * Assist in commercial initiatives and new student recruitment. Requirements: **Requirements:** * Schedule and organize student exams. * Receive, organize, and deliver student materials. * Provide in-person, telephone, and WhatsApp support. * Guide students. * Assist in resolving questions about courses, documentation, and internal processes. * Support students in mandatory activities such as exams, in-person assessments, and practical evaluations. * Assist with administrative matters and liaise with headquarters departments such as accounting, maintenance, etc. Preferred Qualifications: * Experience in the educational sector. Benefits **Benefits:** * Unimed health insurance plan without copayment, effective after the probationary period. * Life insurance; * 50% tuition discount for undergraduate or online postgraduate programs offered by partner institutions; * Nutritional counseling program; * Meal allowance of BRL 37.00 per day; * Transportation allowance; * 100% in-person work; * Salary: BRL 2,044.00; * **Monday to Friday, from 09:00 to 18:12, and Saturday from 09:00 to 13:00**.
João Silva
Indeed · HR
João Silva
Indeed · HR
