Technical Support III

Description

Job Summary: The professional will be responsible for assembling, configuring, and standardizing computers and peripherals for editing and design, ensuring equipment quality and readiness. Key Highlights: 1. Experience in assembling and configuring computers and peripherals 2. Knowledge of macOS and installation of editing/design software 3. Organization, attention to detail, and focus on quality Description: * Completed High School (required); * Prior experience assembling and configuring computers and peripherals; * Knowledge of macOS, including installation, configuration, and environment standardization; * Experience installing software for editing and design; * Knowledge of network configuration, access setup, and connectivity; * Organization, attention to detail, and focus on quality in equipment delivery. Desired Competencies * Organization and attention to detail; * Strong communication and user-facing interpersonal skills; * Proactivity and sense of responsibility; * Ability to follow standards, processes, and technical procedures. * Assembling computers and peripherals for Editing and Design workstations. * Performing initial workstation configuration, including: * macOS installation and configuration; * Application of standard system image per environment policies; * Network, access, and connectivity configuration; * Installation of specialized editing and design software; * Creation and organization of standard work folders and directories; * Ensuring equipment is delivered functional, standardized, and ready for use, following established procedures and best practices; * Providing initial technical support to users for validation of the configured environment, where applicable. 251225020249532544