Are you passionate about the automotive industry? Would you like to work for a major company? Then join us in creating wonderful experiences for our customers! Apply now for our Warranty Specialist opportunity. We would love to meet you! **Responsibilities and Duties** * Receive, process, and evaluate warranty claims, verifying eligibility according to company terms and policies; * Maintain detailed and accurate records of all warranty claims and communicate with vehicle manufacturers to obtain authorizations and resolve quality-related issues; * Provide technical support to customers and mechanics, ensuring timely reimbursements and a high level of customer service throughout the warranty process; * Analyze data and prepare reports on warranty claims, identifying trends and areas for quality improvement and product development; * Perform other related tasks as assigned by immediate management. **Requirements and Qualifications** * Completed high school education; * Experience as a Warranty Specialist at an automotive dealership; * Proficiency in Microsoft Office Suite; * Knowledge of Quality Management (standards and regulations) and ability to analyze data. **Additional Information** **Work Location: Roma Renault – Recreio;** **Schedule: Monday to Friday, 8:00 AM to 6:00 PM;** **Benefits:** * Transportation allowance; * Meal voucher; * Food allowance; * Health insurance; * Dental insurance; * Bem-Mais benefits program; * Life insurance, fully covered by the company; * Various partnerships and agreements (universities, language schools, etc.); * “Acolher” – Employee Onboarding Program; * “Bem-Vindo Bebê” (Welcome Baby) Program; * “Eu indico a Roma” (I Recommend Roma) Program; * Partnership with SESC offering access to theaters, hotels, tours, and other activities; * Discounts on products and services offered by companies within the Group. We are one of Brazil’s largest companies operating in the automotive sector! With over 40 years of history, we effortlessly transition from “*uai*” to “*caraca*”, mastering the world of two- and four-wheeled vehicles across the states of Minas Gerais and Rio de Janeiro. We operate more than 40 dealerships representing the brands Fiat, Ford, Yamaha, Citroën, Peugeot, Renault, Jeep, Toyota, Volkswagen, and RAM. Our large administrative headquarters sets a benchmark for modernization. We continue innovating through business management focused on customer satisfaction and employee appreciation. We invite you to explore our job opportunities. \#JoinRoma