IT / Infrastructure Internship

Description

Job Summary: IT internship for handling and classifying requests, Level 1 support (Systems and Infrastructure), application installation, and Help Desk assistance. Key Highlights: 1. Level 1 Support (Systems and Infrastructure) 2. Assistance with Help Desk and remote access 3. Support in assembling and maintaining computers Internship Responsibilities: * Handle and classify IT requests for triage and forwarding; * Address Level 1 (Systems and Infrastructure) tickets; * Assist in installing applications, software, and hardware; * Support assembling and maintaining computers; * Assist with Help Desk support and remote access; * Support users with IT infrastructure resources; * Identify opportunities to improve available technical resources; * Perform other related tasks as directed by the immediate supervisor. Requirements: * Currently enrolled in an undergraduate program in: * Information Systems * Computer Science * Computer Networks * or related fields Benefits: * Meal voucher * Transportation voucher Work Location: On-site