Collections Assistant

Description

Job Summary: The Collections Assistant will play a pivotal role in the company's credit recovery efforts, working directly with delinquent clients, conducting negotiations, and ensuring debt regularization. Key Highlights: 1. Direct involvement in credit recovery and debt negotiation 2. Position suited for individuals with a firm hand, resilience, and strong negotiation skills 3. Opportunity to grow within an expanding office ? About Us We are **Mario Jorge Advocacia**, a law firm specializing in strategic solutions, with strong expertise in banking law and agribusiness. Our work goes beyond traditional legal practice: we actively engage in credit recovery, portfolio management, and client relationship management — always focused on results, efficiency, and excellence in service delivery. **Mario Jorge Advocacia** continues to expand and strengthen its internal processes. We seek individuals who wish to grow alongside the company, with an owner’s mindset and a performance-driven focus. ? **About the Role** The Collections Assistant will play a **pivotal role in the company's credit recovery**, directly engaging with delinquent clients, conducting negotiations, and ensuring debt regularization. This is a position for individuals with a **firm hand, resilience, and negotiation skills**, without compromising professionalism or positive client relationships. **Key Responsibilities** * Proactively contact delinquent clients (via phone, WhatsApp, and e\-mail) * Negotiate debts by proposing payment solutions and agreements * Monitor overdue client portfolios and ensure consistent follow\-up * Record all interactions and negotiations in the system * Issue invoices, agreements, and track payments through to settlement * Calculate interest, fees, and update overdue amounts * Prepare collections reports and delinquency indicators * Identify causes of delinquency and propose process improvements * Collaborate with the legal team on complex or litigation-related cases * Ensure collections are conducted strategically, ethically, and efficiently ? **Mandatory Requirements** * Completed technical course in Administration or related fields * Strong communication skills and **excellent oral presentation abilities** * Firm, negotiation-oriented, and results-driven profile * Organizational and disciplined approach to portfolio management * Proficiency with computer systems and Microsoft Office suite **Preferred Qualifications** * Currently pursuing a bachelor’s degree (Administration, Law, Accounting, or related fields) * Experience in collections, credit recovery, or accounts receivable * Experience in the legal field * Exposure to clients in banking law or agribusiness