SENIOR EMPLOYEE EXPERIENCE ANALYST - DATA FOCUS

Description

Job Summary: YDUQS is seeking a Senior Employee Experience Analyst with a data focus to manage programs, analyze strategic information, and lead projects. Key Highlights: 1. Lead the planning and execution of Employee Experience surveys 2. Analyze strategic data and transform it into actionable insights 3. Manage strategic projects and support executive decision-making **HERE YOUR CAREER STARTS BIG.** **JOIN US AS A** ***SENIOR EMPLOYEE EXPERIENCE ANALYST \- DATA FOCUS*** **AT YDUQS.** We have an ambitious project requiring a team ready to think originally and disruptively, aiming to solve today’s major challenges in education: access, technology, customization, and student success. We are an energetic company—born large, delivering extraordinary results. Join this team! **COME TRANSFORM LIVES—INCLUDING YOUR OWN.** **Responsibilities and Duties** **The main challenges as a** ***SENIOR EMPLOYEE EXPERIENCE ANALYST \- DATA FOCUS*** **are:** * **Trilhar Program Management (Employee Experience) \-** Lead the survey calendar and execution (Overall Experience, Engagement, eNPS, Diversity, LNPS, Employer Branding, Onboarding, among others), ensuring quality, alignment, and strategic relevance; * **Platform and Technology Management (Medallia and SMTTECH) \-** Serve as the primary contact with external partners for evolving the Employee Experience platform, ensuring efficiency, innovation, and alignment with business needs; * **Strategic Analysis of Experience Data \-** Structure, analyze, and interpret quantitative and qualitative data to identify: * Engagement and eNPS drivers * Critical themes * Perceptions regarding leadership, culture, and work environment * Transform data into **actionable insights**, explaining the “why” behind the results; * **Strategic Project Management (People & Management PMO) \-** Lead the structuring, planning, execution, and monitoring of priority initiatives within the area, ensuring consistent delivery, adherence to timelines, and business impact; * **Executive Decision Support \-** Develop high-level reports and presentations for leadership, translating complex data into clear, concise, and action-oriented narratives. **Requirements and Qualifications** **We seek professionals with:** * Completed undergraduate degree; * Solid experience in data analysis and executive presentation development; * Advanced proficiency in Excel and PowerPoint; * Experience in project management and process mapping; * Experience in Employee Experience (EX) or Customer Experience (CX); * Ability to connect data to strategy and influence stakeholders; **Preferred Qualifications** * Postgraduate degree or MBA (especially in Data, AI, or related fields); * Knowledge of automation, analytics, or data science; * Experience with Power BI, SQL, or data visualization tools; * Experience in the education sector; * Certifications in agile or traditional methodologies (Scrum, PMP, etc.). **Additional Information** Work Location: Montreal \- Barra da Tijuca Work Schedule: 40 hours per week, Monday to Friday, 9 AM to 6 PM, with flexible options from 8 AM to 5 PM. **At YDUQS, you’ll find:** * **Tuition scholarships** up to 100% for employees, legal dependents, and affiliates (parents, siblings). Up to three scholarships may be held simultaneously; * **Medical assistance**, fully subsidized for employees and partially for family members, with employee co-payment responsibility; * **Dental assistance**, optional, for oral health care; * **Meal Allowance or Food Voucher**, with choice to suit your needs; * **Wellhub or Totalpass**, offering flexible gym options; * **Wellz**, a mental and emotional well-being platform providing diverse support, including access to individual online therapy; * **Wellness and Benefits Club**, featuring a dedicated program and exclusive advantages; * **Flexible dress code**, promoting our diversity; * **Life insurance;** * **SESC partnership;** * **Corporate University**, accessible via our exclusive portal, Educare; * **Growth opportunities**: over 60% of current openings are filled through internal selection processes. Hybrid work model applies to all corporate offices. Flexible working hours: We offer a Flexible Hours Policy for corporate administrative employees, with defined time bands—including remote work options. Extended remote work (home office) for new mothers returning from maternity leave, for up to 3 months, depending on role. We believe in the excellence of our teaching and therefore value graduates from our institutions in our selection processes. Commitment to inclusion: All positions are also open to people with disabilities, reinforcing how much we value diversity. **DIVERSITY: YDUQS values diversity, and the additional information provided in the diversity fields is extremely important to us—please do not skip these questions.** Have you ever thought about **transforming society** through **education**? Then join Yduqs! Yduqs is an education and technology services group committed to driving a **quantum leap in quality** for higher education in Brazil. We deliver high-quality education to people across all socioeconomic classes nationwide—and throughout their adult lives. With approximately 1.4 million students, we are one of Brazil’s largest higher education groups. With nearly 16,000 employees, we are recognized as one of the best companies to work for in Brazil, according to EXAME’s 2024 People Management Award. We are ambassadors of Educa2030, the United Nations Global Compact Brazil initiative, and the only higher education institution worldwide rated "AA" in ESG by MSCI in October 2023. This confirms our commitment to higher education in Brazil and our ability to generate value for all stakeholders. **PURPOSE** Educate to transform. **VALUES** **Student-Centered Focus** We all work for the student—we are passionate about education. **Ownership Mindset** We act like owners, proud of every delivery we make. **Results-Oriented** Every effort delivers real and sustainable impact. **Educational Excellence** We exceed expectations, delivering the best training and experience across all segments we serve. **People Appreciation** We take pride in working here. We develop people and recognize excellence. **Innovation and Technology** We embed technology into all processes, empowering students, faculty, and employees. **Diversity and Ethics** We do what’s right and value differences. **OUR EDUCATIONAL INSTITUTIONS** Ibmec \- IDOMED \- Estácio \- Damásio Educacional \- Hardwork Medicina\- Qconcursos \- Wyden: UniToledo, UniFacid, UniFanor, UniFBV, UniRuy, Faculdade Martha Falcão, UniFavip, UniMetrocamp, Facimp, Faci e Newton Paiva. **We’re transforming education through Technology** For us, education and technology are the formula for inclusion. Leveraging the best each of our institutions offers, we are building—uniquely—an education model that combines quality, scale, broad access, specialization, and seamless integration between in-person and digital learning. **The industry’s best digital ecosystem** * \+ 30 AI-powered solutions scaling across the business * 80% of innovation and technology talent are internal * 150 partnerships with startups and innovative solutions * Deep understanding of student behavior **WHAT YOU’LL FIND HERE?** We employ professionals who value innovation in a diverse, simple, and ethical environment. Our initiatives always place **the student at the center of decisions**, because we consider their success our own. With strong **digital culture adoption**, we operate through developing methodologies and content reflecting today’s challenges and needs. We have a **highly senior and competent leadership team**, guiding our organizational strategy with confidence. We are committed to reducing the strategic challenge of Diversity & Inclusion in Brazil, implementing a **structured program** and consistently elevating this topic with senior leadership. We are obsessed with **employee engagement**, and have implemented a structured eNPS program, with 5 squads operating in parallel focused on continuous improvement of the employee experience. Within 3 months of launch, we’ve already implemented 14 improvements targeting career opportunities and digital infrastructure. Have you ever thought about **transforming society** through **education**? Then join Yduqs!