SUPERVISOR 1

Description

Job Summary: A professional who supervises teams under fixed and temporary contracts, manages budgets and schedules, conducts training, and ensures operational services are delivered in accordance with established standards. Key Highlights: 1. Supervision and management of teams under various service contracts. 2. Development of schedules, budgets, and negotiation with suppliers. 3. Focus on leadership development and compliance with operational standards. ### **JOB DESCRIPTION** \*\*\*\*\*\*ALL OUR POSITIONS ARE OPEN TO PEOPLE WITH DISABILITIES AND INSS-REHABILITATED INDIVIDUALS.\*\*\*\*\*\* * Work under direct supervision, receiving guidance throughout all activity phases, requiring sufficient training and experience to perform the simplest tasks associated with the position; * Supervise the team assigned to contracts—whether fixed or temporary—ensuring they begin their activities properly equipped with appropriate attire, equipment, and materials, assigning responsibilities and duties to execute operational processes according to established standards and protocols; * Monitor temporary teams engaged in floor treatment, landscaping, and post-construction services; develop schedules; and ensure service delivery meets client requirements and scheduled deadlines; * Conduct site visits, collect data for budgeting, obtain quotations for required service materials, negotiate pricing and timelines with suppliers and clients; * Maintain contact with contract managers under your responsibility, respond to their requests, establish priorities, propose solutions to issues, and ensure planned activities are executed appropriately per operational standards; * Supervise the contract under your management, verifying schedule and routine execution, implementing adjustments and suggestions upon approval by the operations manager and aligned with client needs; * Provide individual or group guidance to employees, monitor disciplinary conduct and technical performance, and take appropriate actions in accordance with the code of conduct; * Integrate newly promoted or hired leaders by designing and delivering technical and operational training aimed at developing them according to contract requirements; * Support preparation of work schedules and staff rotation, vacation planning, overtime control, recording such information in designated documents and/or spreadsheets, ensuring daily team presence at workstations; * Identify employees with suitable profiles for internal selection processes; * Perform administrative contract activities related to controls, when necessary; * Ensure scheduled trainings are conducted, inform relevant departments of operational needs, arrange employee release for participation, and guarantee correct application of established procedures; * Participate in trainings, lectures, projects, meetings, and changes promoted by ApoioEcolimp, assessing the need to relay information to subordinates; * Ensure the new employee checklist process is performed as per established routine, clarifying disciplinary rules, work instructions, safety regulations, and sector tours to support proper onboarding; * Issue descriptive reports regarding site visits and operational progress across contracts; * Inspect facilities, evaluating overall cleaning conditions based on executed routines and schedules, guiding and monitoring Cleaning Supervisors or Leaders; * Manage material costs by checking inventory control, placing supply orders, monitoring expiry dates, observing stock levels and storage conditions to meet contract requirements; * Participate in activities and documentation required for CIPA organization within the contract; * Monitor contract management results related to personnel control (absences, medical certificates, leaves of absence, and terminations) via records and controls, arranging staff allocation to cover absences in sectors to ensure adequate handling; * Submit monthly financial reports, collect documents, input data into the system, and supervise timekeeping record completion and organization; * Control employee documents and records (PGR, PCMSO, CIPA, product technical sheets, technical records, employment documentation), complying with occupational safety regulations and current legislation; * Support people management by handling conflict resolution to ensure synergy among teams under your responsibility; * Assist in launching new nationwide contracts, as needed or requested by hierarchy, conducting training and allocating new teams, assessing client requirements, and distributing routines to meet expectations and ensure service excellence; * Attend hearings as a company representative (preposto) in judicial and administrative proceedings, if requested by the legal department; * Perform related duties consistent with your competencies, upon request from your immediate supervisor. ### **JOB REQUIREMENTS** * Computer literacy – Microsoft Office suite; * Knowledge of administrative processes and routines; * Basic understanding of Labor Legislation – CLT; * Ability to develop schedules and work rosters; * Experience in people management and team leadership; * Technical knowledge of hospital hygiene processes; * Ability to prepare descriptive reports. * Familiarity with administrative routines for hospital cleaning contracts; * Knowledge of hospital accreditation processes; * Knowledge of waste control; * Ability to create charts, quantitative reports, and electronic spreadsheets; * Basic knowledge of inventory control and organization. ### **ADDITIONAL INFORMATION** **Contract:** CLT