Description
Job Summary:
Help Desk professional to resolve IT incidents and problems, provide user support, and configure equipment, ensuring analysis of incidents and evolutionary requests.
Key Highlights:
1. IT incident resolution and evolutionary IT projects
2. User support and application helpdesk
3. Preparation and configuration of computer equipment
**Role: Help Desk Technician**
**Main Responsibilities:**
* Lead incident, problem, and evolutionary IT project resolution.
**Desired Profile:**
* High school diploma or Technical Degree in Information Technology or Bachelor's degree in Information Systems (preferred);
* Minimum 3 years of experience in similar roles;
* Provide support to the application helpdesk;
* Preparation and configuration of computer equipment;
* Laptops, monitors, printers;
* Software installations;
* Video conferencing room equipment;
* Provide user support;
* Ensure analysis of incidents and evolutionary requests;
* Validate requirements, especially for evolutionary projects.
**Proposed Conditions:**
* Transportation allowance or mobility card;
* Meal allowance;
* Food allowance;
* Health and dental insurance;
* Life insurance.
Employment Type: Permanent CLT
Salary: R$3.000,00 - R$3.500,00 per month
Benefits:
* Medical assistance
* Dental assistance
* Life insurance
* Food allowance
* Meal allowance
* Transportation allowance
Experience:
* Minimum 3 years (Mandatory)