Espec Select One

Description

Job Summary: The Select One Specialist serves customers on their digital journey, ensuring a premium experience focused on convenience, efficiency, and human proximity. Key Highlights: 1. Serve and engage customers 100% digitally (chat/video/app) 2. Conduct consultative sales of low-complexity financial products 3. Stay familiar with digital solutions within the Santander ecosystem Espec Select One Country: Brazil If you are eager to grow and learn continuously, and passionate about interacting with people, this could be your place! The Santander is a growing ecosystem committed to helping individuals and businesses thrive. Here, you can create the new, question the status quo, and challenge the market. It means embracing both the urgency of today and the vision for tomorrow — always delivering the best possible customer experience. It means being part of a global company that values diversity across all dimensions and champions a horizontal organizational culture. At Santander, we embrace a horizontal culture organized around four clusters: Specialist, Leader, Head, and Partner. We have an opening for you to become a **Select One Specialist**, where you will be hired as a Specialist — the primary subject-matter expert in your area. **Your Role Here Will Be:** You will serve customers at the beginning of their journey in the Select universe, ensuring a premium digital experience focused on convenience, efficiency, and human proximity in a remote environment. **Key Responsibilities** * Serve and engage customers 100% digitally (chat/video/app); * Update customers in the Select portfolio, highlighting segment benefits and differentiators; * Conduct consultative sales of low-complexity credit, investment, and insurance products; * Collect and update data; * Stay familiar with digital solutions, with emphasis on the Santander ecosystem; Resolve requests remotely. * **Behavioral and Technical Competencies** * Advanced knowledge of customer experience; Sales experience and proficiency in using digital tools. * **Education/Certifications** * CPA 10 (mandatory); * Applicable experience in remote customer service; Proficiency in digital service channels, customer journey, and financial products. * If this resonates with you, join Santander! **BENEFITS** * Variable Compensation (PLR \+ RV); * Medical and Dental Insurance; * Meal and Food Allowance; * Supplementary Pension; * Life Insurance; * Childcare/Babysitter Assistance; * Gympass or Totalpass; * Transportation Allowance; * Nascer Program; * Be Healthy \- Program encouraging healthier habits; PAPE \- Specialized Personal Support Program. * So? Ready to be called? In our branches (agencies), we count on the market’s top-performing managers — professionals who stand beside customers to understand their needs and offer the most suitable solutions. If this resonates with you, join Santander! ️ \#AquiSuaChamaTransforma \#VemProSantander \#VemSerChama