Job Description: * Microsoft 365 Expertise: Administration of environments and services, with emphasis on identity management, groups, security policies, and compliance; * Power Platform: Environment administration, including Dataverse; * Power Apps Application Development (model-driven, canvas, and portal); * Process automation and system integration using Power Automate; * SharePoint Online: Management of Site Collections, development of modern sites, content structuring, and implementation of governance policies; * Azure: Administration of Resource Groups, service monitoring, performance analysis, and troubleshooting based on logs and metrics; * SQL Server (Azure and On-premises): Query execution, database administration, gateway management, and Power BI dashboard publishing; * Power BI: Creation of interactive dashboards, workspace administration, and integration with diverse data sources; * Copilot Studio: Development of AI-based solutions, including custom agent creation for customer service automation and integration with enterprise systems; * Power Virtual Agents (PVA): Creation, training, and management of intelligent chatbots, with focus on user experience and operational efficiency; * Microsoft Fabric: Data Lake administration, data organization, and support for advanced analytics initiatives; * Change and Incident Management: Participation in ITSM processes, emphasizing governance, traceability, and risk mitigation; * Artificial Intelligence: Experience applying AI and machine learning techniques in enterprise solutions, including intelligent automation, predictive analytics, data classification, and integration with Microsoft Cognitive Services; * Bachelor’s degree in Computer Science, Computer Engineering, Information Systems, or related Information Technology fields is mandatory; * Postgraduate qualifications or certifications in Artificial Intelligence, Microsoft Power Platform, or related areas are considered advantageous. Responsible for delivering innovative solutions to customer challenges—i.e., capturing business requirements and transforming them into technical solutions through analysis and design. Key Responsibilities * Analyze business requirements and define technical solutions, focusing on innovation and alignment with customer needs; * Design and define architectures for complex systems—whether new or legacy—considering scalability, security, performance, and interoperability; * Conduct technical requirement gathering with stakeholders, translating functional and non-functional requirements into architectural specifications; * Develop detailed technical proposals, including architecture models, integration workflows, and component definitions; * Assess existing systems to identify opportunities for refactoring, modernization, and integration; * Develop test plans, validation strategies, and implementation schedules for proposed solutions; * Diagnose and propose solutions for technical issues related to system, service, and platform communication; * Manage technical projects: demand control, feasibility assessment, delivery tracking, and technical documentation; * Apply artificial intelligence and machine learning techniques to support process automation, predictive analytics, data classification, and continuous improvement of developed solutions. 2512170202551870854