Description
Job Summary:
Professional responsible for telephone reception, visitor reception, and mail and service provider billing management.
Key Highlights:
1. Telephone call handling and control
2. Reception and direction of visitors and clients
3. Mail and billing management
* Completed High School education.
* Proficiency in Microsoft Word, Excel, and PowerPoint.
* Prior experience in reception or customer service.
* Basic English knowledge is a plus.
Work Location: Centro, Rio de Janeiro - RJ
Working Hours: Monday to Friday, from 8:00 AM to 5:00 PM
Employment Type: On-site
**This opportunity is exclusively for persons with disabilities or rehabilitated individuals.**
* Answer, control, and filter incoming telephone calls;
* Send messages via e-mail;
* Receive visitors, service providers, and clients, and direct them to the appropriate personnel;
* Ensure proper control of visitor and staff data from other sites;
* Receive, dispatch, and track courier packages sent between bases;
* Sort, register, and notify the arrival of all correspondence (DHL, FEDEX, RA, SEDEX, CORREIOS, etc.);
* Generate Wi-Fi passwords for visitors, clients, and service providers, and keep them updated in the system;
* Process billing for service providers under your responsibility (CORREIOS, FEDEX, motorcycle courier services, etc.).
* Issue visitor, employee, and service provider badges using the foracesso system.