Job Summary: Support planning, monitoring, and control activities for business processes, focusing on data gathering, documentation, processing, and analysis to optimize workflows and systems. Key Highlights: 1. Develop and update BI dashboards and manage system access control. 2. Propose and implement improvements to processes and innovative tools. 3. Analyze performance indicators and prepare managerial reports. * Support activities related to planning, monitoring, and control of business processes, including data gathering, documentation, processing, and analysis * **Key Responsibilities:** Develop and update dashboards using Business Intelligence (BI) tools, gathering and integrating necessary information for building systems and applications, while managing system access control (user registration, de-registration, and profile permission updates). * Query, update, monitor, and maintain data history, extracting information from databases, computerized systems, and other sources. * Propose and implement workflow improvements, including developing innovative tools and solutions. * Document existing processes, identify and validate required improvements, and prepare and update revised process documentation. * Create and update managerial presentations and reports, suggesting content enhancements and ensuring clarity of information. * Monitor actions, requests, and pending items; identify deviations and their root causes; support the development and tracking of recovery plans, inputting plan responses into systems and generating reports. * Provide administrative support, such as organizing and drafting meeting agendas and minutes, and organizing and distributing documents. * Monitor and analyze performance indicators, proposing actions for optimization and continuous improvement.
João Silva
Indeed · HR
João Silva
Indeed · HR
