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Job Summary: Join our team at Mercantil, where you’ll have the chance to grow in a dynamic environment and become the protagonist of your career. Key Highlights: 1. Opportunity to grow in a dynamic environment 2. Your career will be recognized and encouraged 3. The protagonist of your career at one of the Best Companies to Work For **We’re looking for passionate and talented people to join our team!** Do you enjoy being challenged and believe that growing through daily challenges is what motivates you? If yes, join Mercantil! Here, opportunities for your development and for becoming the protagonist of your career are abundant — all within one of the **Best Companies to Work For in Minas Gerais**. By joining us, you’ll have the chance to grow in a dynamic environment where your talent will be recognized and encouraged. And the combination becomes even better if you have sparkle in your eyes, strong communication skills, proactivity, and — of course — a results-oriented focus! **Grow with us!** **\#VEMSERMERCANTIL** **Responsibilities and Duties** **Your main challenges will be:** * Customer service; * Customer screening; * Support in branch operations. **Requirements and Qualifications** **We are seeking:** * High school graduates; * Availability to fulfill a minimum contract duration of 1 year and 4 months; * Availability to work 6 hours daily, from 8:00 AM to 2:00 PM\. **You’ll stand out if you have:** * Proficiency in Microsoft Office; * A proactive profile and eagerness to learn. **Work Location:** **Ibirité/MG (On-site).** **Additional Information** **What we offer:** * Transportation allowance; * Career and professional development opportunities. All positions are also open to persons with disabilities (PCDs). We are the leading ecosystem for the 50+ population. With over 80 years of history, our journey has been defined by continuous innovation and expansion of services — always centered on technology to deliver an outstanding banking experience. After all, our customers are our reason for being. We are undergoing consistent transformation, driven by innovation, technology, data, and people. With over 9 million customers and a focus on the 50+ demographic, our bank’s purpose is to deliver a unique experience for this population. This momentum has earned recognition: Mercantil ranks among the Best Companies to Work For in Minas Gerais and is the fifth-largest payer of social security benefits in the country. Excellence is also reflected in our consistently high Net Promoter Score (NPS), an indicator measuring customer satisfaction and loyalty. With over 300 service points across nearly 250 cities, the bank consolidates its national presence with proximity and efficiency. Moreover, great ideas always find space here. We believe in the power of diversity and inclusion to transform realities. Therefore, our opportunities are extended to persons with disabilities, Black and Indigenous individuals, LGBTQIAPN\+, people over 50, women enrolled in assistance programs addressing domestic violence, and other marginalized groups. We remain committed to building a fair, representative, and truly inclusive environment offering real opportunities for everyone. Join us! If this resonates with you, come be part of our team: **\#VEMSERMERCANTIL**
