




Job Summary: We are seeking a dynamic and communicative professional to work in customer service at clinic reception desks, ensuring warm welcome and appointment scheduling. Key Highlights: 1. Personalized and accurate service to patients and their families 2. Scheduling appointments and providing support to clinic professionals 3. Focus on continuous improvement and patient experience A mais**60** is a national reference in caring for elderly people, operating in rehabilitation, treatment, and disease prevention, delivering greater care for better health. We are looking for innovative individuals focused on results and people, who identify with our purpose and values, delivering the best experience for our customers and employees. **If you enjoy working in customer service, consider yourself dynamic and communicative, and believe you can make a difference, join our team!** Check out the challenges and responsibilities of this role: * Covering clinic reception during colleagues’ vacation periods, as well as in cases of medical certificates, absences, or leaves; * Greeting and welcoming patients and their families, delivering personalized and accurate service; * Scheduling appointments through in-person and telephone interactions, ensuring optimal patient experience; * Assisting clinic professionals when support is needed with computers or printers in examination rooms; * Identifying opportunities for improvement, contributing to result delivery. **For this position, the following requirements and competencies are required:** * Completed high school education; * Proficiency in Microsoft Office suite; * Experience in customer service. * Strong interpersonal skills and teamwork ability; * Initiative, agility, and problem-solving capability. **We offer you:** * Competitive salary; * Caju card for meals; * Unimed health insurance; * Odontoprev dental insurance; * Transportation allowance; * Pharmacy, university, and SESC benefits. **Working hours:** Availability to work across all Belo Horizonte units and various shifts (6:45 AM to 4:45 PM \| 7:00 AM to 5:00 PM \| 9:00 AM to 7:00 PM \| 12:00 PM to 10:00 PM), Monday through Friday, plus rotating Saturday shifts from 7:00 AM to 1:00 PM. **Don’t wait — apply now! It will be a pleasure to meet you!** Professionals with prior experience in the healthcare sector will be preferred.


