Customer Success

Description

Job Summary: We are seeking a communicative professional to work in Customer Success at a real estate agency, focusing on customer service, conversion, and retention, supporting the customer journey and administrative routines. Key Highlights: 1. Pre- and post-sales support focused on conversion and retention 2. Administrative and commercial routine assistance 3. Opportunity at a real estate agency recognized as a market reference Do you enjoy interacting with people? Are you communicative? This could be your opportunity! We have an opening for a Customer Success role at a real estate agency recognized as a market reference. **Main Responsibilities:** * Provide pre- and post-sales support, focusing on customer conversion and retention; * Support front desk activities, ensuring courteous and efficient service; * Identify sales opportunities arising from customer interactions; * Track and record the customer journey, ensuring organized information management; * Assist with administrative routines related to customer service and the sales team. **Requirements:** * Completed high school education; * Strong verbal and written communication skills; * Experience in customer-facing roles; * Organizational skills and attention to detail; * Basic computer literacy. **Additional Information:** * Salary: R$ 2.175; * Meal allowance of R$ 24.00/day (Ifood Benefits card); * Transportation allowance or fuel assistance (Ifood Benefits card); * Gympass; * Unimed health insurance (co-payment plan); and * Working hours: Monday to Friday, 8 AM to 6 PM (100% in-person), plus one Saturday per month (8 AM to 1 PM); * Location: Cidade Jardim, Belo Horizonte. Compensation: R$2.175.00 per month Benefits: * Fuel allowance * Meal allowance * Transportation allowance Workplace: In-person