Description
Job Summary:
A professional responsible for customer service, service order management, spare parts inventory control, and emergency coordination, ensuring operational efficiency.
Key Highlights:
1. Multichannel customer service and service order management
2. Inventory control and emergency situation coordination
3. Category D driver's license required; currently enrolled in a higher education program
Customer service (telephone/email/in-person); sending and verifying emails; creating preventive, corrective, and accident-related service orders; contacting customers and suppliers; scheduling services
Closing service orders after completion; managing spare parts and materials inventory required for vehicle maintenance, ensuring sufficient stock levels and efficient procurement; assisting in controlling and coordinating emergency situations, such as accidents or mechanical failures, ensuring appropriate actions are taken by relevant teams; alerting supervisors/responsible parties upon identifying non-conformities; complying with Integrated Management System and Occupational Safety standards.
**CATEGORY D DRIVER'S LICENSE REQUIRED**
**CURRENTLY ENROLLED IN HIGHER EDUCATION REQUIRED**
Minimum Education Level: Technical Course
Desired Education: Logistics, Higher Education
Driver's License Categories: E, B, D