Telecommunications Operator - Active

Description

Job Summary: Make a difference in the lives of those who matter most by providing telephone support, scheduling appointments, and ensuring organization for elderly patients. Key Highlights: 1. Work with customer service and possess a dynamic profile 2. Transform lives and create amazing experiences for customers 3. Professional training opportunities Mais60 is a national reference in caring for elderly people, operating in rehabilitation, treatment, and disease prevention, delivering greater care for better health. If you enjoy working in customer service and consider yourself dynamic, we want you on our team! ✨ Join us to transform lives and create amazing experiences for our customers and colleagues! ✨ **Come with us to make a difference in the lives of those who matter most!** ✨ **Key Challenges and Responsibilities:** Provide telephone support to patients, delivering accurate information; Schedule appointments with patients, including confirmation and/or rescheduling; Verify available appointment times and record scheduled appointments; Check and validate health insurance cards prior to scheduling; Register new patients in the system; Create tasks/requests in the system, prioritizing based on urgency; Ensure organization and up-to-date status of scheduled appointments; Contact patients via WhatsApp; Log patient requests in the internal system and relay them to clinic professionals; And other duties relevant to this role; **Requirements for this position:** Completed high school education; Proficiency with Microsoft Office Suite; **We offer:** Market-competitive remuneration; Caju meal card worth R$ 25.00 per day; Unimed health insurance; Odontoprev dental insurance; Life insurance; Transportation allowance; Pharmacy partnership; SESC partnership; Professional training opportunities. **Working Hours:** Monday to Friday, from **10:00 AM to 6:00 PM**, totaling 36 hours per week **Work Location:** Rua Juiz de Fora, Santo Agostinho, 1268, Belo Horizonte \- Minas Gerais, 30180\-061, Brazil