Collections Assistant

Description

Job Summary: The Collections Assistant will conduct negotiations with delinquent customers, address inquiries regarding billing, and provide administrative and operational support to the collections department. Key Highlights: 1. Conduct negotiations with delinquent customers 2. Provide administrative support to supervision 3. Electric power sector company with over 20 years of history **We are a Brazilian electric power sector company with over 20 years of history.** **We operate both in the Free Market and in Distributed Power Generation, providing energy solutions to reduce costs and enhance results for our clients—consumers, generators, and traders—managing over 1\.500 MW average, equivalent to two cities the size of Belo Horizonte.** **We are growing rapidly and need more talent for our team! Join us!** Employment Type: Permanent (CLT) Work Model: On-site Working Hours: Monday to Friday, during business hours **AS A COLLECTIONS ASSISTANT, YOU WILL:** * Conduct negotiations with delinquent customers * Address and resolve inquiries related to debt collection * Support the clearance and settlement of receivables * Provide administrative and operational support to supervision within the department * Issue and send invoices, bank slips, and bank collection notices * Prepare collections reports and update financial information in the system **WHAT WE EXPECT FROM YOU:** * Completed high school education * Excellent oral and written communication skills * Prior experience in collections activities * Experience with digital customer service systems and platforms * Experience in negotiation and customer retention * Basic Microsoft Office proficiency * Proactive, dynamic, and agile profile **WHAT CMU OFFERS:** * Competitive market salary * Meal allowance card * Health insurance * Transportation allowance/Fuel allowance